Drive cam failed to catch incident

[KBabione]

It won't help you, but I just picked up our R1S from HVAC service and need to thank you for telling/reminding me to re-enable the drive cam because Rivian turned it off (or Service Mode turns it off automagically).

Thank you for the PSA...

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[PappaBolt]

For clarity, with drive cam enabled, can one see the recordings via the center screen? Or do you have to connect it to a laptop to see them? On the center screen I see nothing even though it’s enabled. I do see motion cam recordings.

 

[jeeden]

For clarity, with drive cam enabled, can one see the recordings via the center screen? Or do you have to connect it to a laptop to see them? On the center screen I see nothing even though it’s enabled. I do see motion cam recordings.

For now you have to view drive cam on another device. Only gear guard and marked indicenta are available on the Rivian screen.

 

[jeeden]

It won't help you, but I just picked up our R1S from HVAC service and need to thank you for telling/reminding me to re-enable the drive cam because Rivian turned it off (or Service Mode turns it off automagically).

Thank you for the PSA...

I'll take that win

 

[iansriv]

For now you have to view drive cam on another device. Only gear guard and marked indicenta are available on the Rivian screen.

Sorry to hear this. Is there any possibility of nearby stores/businesses that might have recording? I swear being able to review the drive cam on the centre screen. This was wonderful until the latest s/w update which disabled the drive-cam entirely. I have a tech coming by tomorrow to sort it out. All the best to you.

 

[Dave Cundiff]

My wife had a good theory about this (the missing video) and thought I would post it here. It is pretty easily tested when I find time.

When this happened, I put the Rivian in park to get out and then I got in and drove it to my son's school and then ejected the drive to look at it on my phone.. I'm thinking I did something here to make the video disappear or not be saved. What we came up with was this:

- it is a giant school parking lot with a dozen cars waiting for kids at 1 am, I just picked a spot well away from other cars and stopped. I didn't put it in park because I didn't want the light to come on and for the car to kneel so I just stopped and then hit the next button and pulled the drive and plugged it into my phone (something I have done without issue viewing recordings in the past.

Questions from this...

1. Is it possible to that corrupted the file or the reference to the file because I had not finished the "drive?"
2. What is "a drive?" I put the Rivian in perk when I got out to pick up the plate, but the car never slept or even turned off, locked, etc. I'm not sure I even closed the door until I got back in. Wouldn't putting it in park there save the file if the park theory was true?
3. Even if this is true and the reference to the file is gone, the data should still remain since it is being written to the drive while moving... Unless they are buffering it and then writing it? If that was the case, it would take while to write after parking and that might not happen if the car was disabled in an accident.... And speaking of, there might be accidents where the car is not out in park or even the drive is ejected before pulling the drive since the car could be disabled.

I went back through the drive tonight and all the drives since that night are there for yesterday (technically the same day since it happened at 1am) and today. The one drive is the ONLY folder with no files in it.

As far as I know, @jeeden, every computer file has to have a beginning and an end.

At the beginning of each 15-minute segment, the DriveCam software creates the beginning of the file. But it doesn't put an "end" onto the file until EITHER it finishes the 15-minute segment OR the software figures out the end has come before 15 minutes.

I'm guessing the "Eject" function puts an end onto all files that are in the process of being recorded, so you can find them later. I'm guessing that doesn't have a chance to happen if you disconnect the drive before issuing the "Eject" instruction.

I hope this helps!

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