NY_Rob
Well-Known Member
- First Name
- Rob
- Joined
- Feb 9, 2022
- Threads
- 23
- Messages
- 5,410
- Reaction score
- 7,990
- Location
- long island
- Vehicles
- Model 3 LR AWD, BMW i3 REX, 2024 Rubicon 4xe
- Occupation
- IT
^ This 1000%I would definitely consider how far you are from service centers. You may get lucky and get one that doesn't need any service. Also consider how much it may cost you if it needs to be towed to a service center. For a while, my closest service center was about 140 miles away, and would've been close to $1000 for it to be towed one way from my house to the service center, if I had to pay out of pocket. If you are far from service centers, or in a remote area, remote service may take awhile to fix a problem in your driveway. When my 12v batteries died in my driveway, it took almost 3 weeks to get an appointment. Remote service may be better in your area or expanded since then.
Lots of new hardware on the gen 2 vehicles, Rivian needs to get production dialed in to make them trouble free, there have also been software glitches with gen 2 vehicles. Both will get corrected over time, but it could be a couple of years before all that happens. Currently, Rivian has almost no loaner vehicles, so you'll get Uber credits vs a loaner. For non-safety related defects (panel gaps, interior issues, leaks, etc..) you are responsible to bring the vehicle to the closest SC. How far is that from your home? And, they typically require the vehicle to be at the SC location 10 days ahead of when they intend to start working on it.
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