How often do you have to reset your Rivian wall charger?

[portdirect]

About 4 times in last 7 months, twice when the truck was left on the charger for a week whist out of town. Charger support was totally useless and unhelpful - combined with not being able to load share means we are unlikely to buy another Rivian charger. My spider sense says the reliance on networking is at fault here (at least for us) - honestly it's kinda insane that the evse needs to be online to function.

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[Duquesne]

Twice, with today being the second . Seems to correlate to when I am away from the home charger for an extended period

 

[Chewy734]

Never. I don’t even know how to reset it.

 

[FL_EV]

Never. I don’t even know how to reset it.

About once a month since August 2023. Rivian is useless and no help. They act surprised by this and just brush it off. I just reset breaker each time.

 

[howler99]

I'm going to say twice in the last 18 months. I don't even remember the last time, so maybe the issue has been fixed.

We're "fortunate" enough to live in an area where the power goes out regularly so maybe it gets enough of a reset from that.

 

[webfootdawg]

Never have to reset my $300 Grizzl-E…

 

[ModestoMan]

Yep. Three times in three months. I have no idea why.

 

[R.I.P.]

Never... But then I use Tesla EVSEs...

 

[OnePedaler]

Every so often (3-4 times in last 6mo, but twice in the last 3wks), my wall charger stops working. I get the red ring of charging failure. If I reset my charger (flip the breaker and re-add) then it starts charging again. This is my 2nd charger as my first shit the bed completely. Rivian charging support was a nightmare so I've held off opening a ticket. It's infrequent enough that I've just been dealing with resetting it every so often.

twice in 5 months.

 

[Underwhirled]

So, nobody knows what may be causing some to have to reset? I’ve not had to reset, but I can see it being necessary after a power outage if the grid stumbles while coming back online. Other than that, I would think the only thing that could affect it would be heat? Those with issues, what software version of the charger are you on? Mine reports V03.01.49.

 

[Golfer04]

So, nobody knows what may be causing some to have to reset? I’ve not had to reset, but I can see it being necessary after a power outage if the grid stumbles while coming back online. Other than that, I would think the only thing that could affect it would be heat? Those with issues, what software version of the charger are you on? Mine reports V03.01.49.

Mine acts up about every 3 months. Reset breaker and it is fine. It disconnects wifi more often, but still charges so I don't rush to fix.

 

[Kiwi01]

Had the Rivian charger installed since Sept 2023 ... needed 2 breaker flips ... most likely related to my wifi doing a router. update ... running version V 03.02.14 ... it has been pretty steady unless it's 0 deg outside and I'm in my slippers

 

[Underwhirled]

So my software version is older. I can see the charger connected to my wifi. II’m not sure what triggers the software update, but maybe the new version is less stable somehow.

 

[dcramm]

Reset ours twice at the breaker in 4 months. However it never showed red on the charger or the port. It was white on the charger and was offline in the app.

 

[AO_Pete]

Every couple of months. Sometimes it just doesn't charge and stays white, other times it's red. All times, a break reset sorts it out. Wifi connectivity is super flaky too. We have a Tesla wall charger on the other side, that's never been reset in 5 yrs.

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