RivAW
Well-Known Member
Frustrating for sure, but there is no reason Rivian should be responsible for something you spilled or failed to secure in the back. It seems doubtful it was a "small amount" of liquid. At the end of the day it depends on whether the wiring was supposed to be sealed (and wasn't), or was sealed but the seals failed. Other than that, you can't shift blame. Take a hard look at the insurance policy to see whether it's supposed to be covered. A lot of insurance claims are denied at first simply as a tactic because the insurance companies know the overwhelming majority of their customers won't push back or due their own research.It's certainly unfortunate but sounds like you're the responsible party. The trunk is not internally sealed in the Rivian, nor in any other vehicle I'm aware of.
Wiring just about always runs under the vehicle which is why even a slight amount of water intrusion from a window left open in the rain or a fresh water flood that just reaches the floor pan can be enough to kill a vehicles electrical system resulting in a total. If you must transport liquids, as we all do with groceries, the frunk is the place to put things.
Related beef, Rivian's all-weather mats do not have elevated sides and don't reach to the edges of the carpeted areas so unlike other all weather mats and liners which can effectively trap spills the Rivian all-weather mats will likely result in seepage outside of the mats - just a terrible design.
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