Pre-delivery CGM issues - what would you do?

[Jm10]

Hi all!

I am eager to take delivery of my oct'21 ordered R1S. It was scheduled for delivery 9/27 and only the day before I was told it failed a final inspection (after passing at least 2 prior inspections on the way from the factory), and my delivery would have to be delayed.

They are telling me they think it is the CGM, have a new one ordered, and are installing it now. They're saying after it's installed they want the regional service team to perform a set of inspections before delivery, which is now looking like mid-next week, 2 weeks after it was initially scheduled.

My question: How should I think about risk of accepting a vehicle that had CGM issues? Would you accept the vehicle or request a new one? This is a serious component -- everything I read about CGM failures = bricked R1. My concern is that with this one known issue, there will be recurring issues with the R1.

The scenario I am concerned about is one in which something undiagnosed and faulty in the R1S caused the CGM failure, and so a replaced CGM won't solve all the root causes. However, admit I don't know enough about what the CGM is or what it does to know whether this is plausible or likely.

So, would you trust that a vehicle that passes all these inspections after such issues is one that you'd want to take off the lot? Or is it a bad omen of future issues to come?

Thanks for your thoughts, especially from any folks who have experienced CGM issues!

Sponsored

 

[COdogman]

Obviously it’s not what you want to hear about your brand new vehicle, but I would also appreciate the transparency of having it explained to me. And it sounds like they are doing their best to make sure it gets properly inspected before handing it off to you. So I would be confident the issue was solved. Just my 2 cents…

 

[moosetags]

Having a new CGM installed and tested is probably a good thing.

Brian

 

[supervlover]

Is it a recent VIN (20K+) or one built months ago?

 

[Sevn86]

That’s not what you want to hear on a new vehicle but the S.C. transparency is appreciated. Idk, if it all checks out I’d take delivery but then a part of me would ask to be unmatched and ask for shop access.

 

[shrink]

I think that’s a Central Gateway Module? The one in my R1T was bad and I couldn’t Level 3 fast charge. It’s a quick replacement and my R1T has been solid ever since. That was about a year ago.

There are a handful of reports of central gateway module failures. Be thankful they caught it now as opposed to when you’re on a road trip and really needed the fast charge.

I would have no concerns about the rest of the car. Just a faulty part.

 

[Jm10]

Is it a recent VIN (20K+) or one built months ago?

Yes more or less- VIN in the 19Ks

Thanks everyone for the input. I’m generally comfortable with it so long as this issue isn’t clearly correlated to other serious/recurring issues, and I don’t have any reason to believe it is…

Sponsored