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PSA: Rivian can update your wheel size OTA [update: nope!]

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NineElectrics

NineElectrics

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What about your mobile app? Does it show correctly?
Yes, but now that I think about it, the mobile app might always show 20” rims. I seem to recall it’s a long standing bug.
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Riviot

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While you're all here, has anyone had luck getting them to change to a 21/22 if we come in with 33" tires? You know, like snow tires? Asking for myself.
Yep! They complemented my Ram 2363s as well 😇
 

Riviot

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Did you pick 21 or 22 rims for your avatar now? Or still 20s but with a new tire size programmed?
App is still 20s, infotainment is 21s. I regret 21s, should've gone 22s, guessometer would've been closer with ATs. But it's spot on with AS.
 

SSteveEV

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App is still 20s, infotainment is 21s. I regret 21s, should've gone 22s, guessometer would've been closer with ATs. But it's spot on with AS.
Hmm good point. I will have snows for a few months but plan on getting AS of the same size in the spring and only using ATs for sporadic adventures. Maybe I'll use 22s for the better infotainment look and a surprise range perk once I get AS. Rather the guessometer be a little pessimistic vs optimistic
 

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Riviot

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Any Rivian insiders, or those with Rivian staff friends/neighbors, know if this is in the pipeline? Putting a couple software engineers to work for a week would save a lot of SC time. My friend just got his Rivian and switched to Defender LTX MS2s today, asked where the wheel size change button is ☹
 

AtomicRiv

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I went to 20” wheels from 21s and started a ticket. Two weeks ago, they did it OTA. Now, my app and the truck shows 20” wheels.
 

SSteveEV

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I went to 20” wheels from 21s and started a ticket. Two weeks ago, they did it OTA. Now, my app and the truck shows 20” wheels.
Were they the Rivian wheels and tires direct from them?
I still can't get them to swap me with my aftermarket setup
 

atebit

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I went to 20” wheels from 21s and started a ticket. Two weeks ago, they did it OTA. Now, my app and the truck shows 20” wheels.
Ok, trying this now…
Rivian R1T R1S PSA: Rivian can update your wheel size OTA [update: nope!] 3924D5AF-15FA-4222-AC43-DFF91E0BACC3
 
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WSea

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I went to 20” wheels from 21s and started a ticket. Two weeks ago, they did it OTA. Now, my app and the truck shows 20” wheels.
What’d they charge $?
 

Riviot

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Yes. Rivian wheels. They didn’t charge me. I’ll check my app and see if there are any notes.
If they issued a work order, can you post a pic?
 

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Curious about this because just the other day I had to make an appointment to get ours swapped from 20 to 22.
 

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Is this possible only for folks who purchased the 20” Rivian wheels? Or does it work for aftermarket wheels as well?
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