Road Cam not recognizing USB

[bod925]

Brought home a new R1S today. Excited!!

One of the first things I did was try to set up Road Cam under the Gear Guard.
I have a USB-C card reader and a High Endurance sd card 512GB.
Same card I've used in my dash cams. It's made for dash cams specifically.
I know some folks use a SSD, but that's not my question here.

When I select setup Road Cam, the screen shows to insert the USB. When I do this it doesn't recognize or acknowledge anything. Just gives the option to cancel setup.

I've already formatted the card to FAT32 thinking that was the issue.
Any thoughts? Pictures attached of what I'm using.

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[iansriv]

Congrats on the new ride! My G1 R1S RC worked fine at first then conked out. Mobile tech told me to get a different drive. I went through 5 different drives before SC replaced a module. Everything works fine now. Link below to what is currently working.

Flash Drive

 

[KBabione]

It's frustrating, but the Rivian is VERY particular about which SSDs are compatible, and I'm pretty sure that's your issue. It would be nice to be able to use something you already have, but it probably simply won't work.

This is my kit:

Samsung Drive - $26.99 now
90 Degree Adapter - $9.99 now

256GB holds about 15 hours of video which is more than I need. I'd probably buy a bigger unit if I were to do it again, but for no valid reason. The 90 degree USB C adapter keeps it from sticking out too much (I have the flash drive pointing down into the center bin.

A bunch of people like the Samsung T7 SSD's, but I don't need that much storage (or cost).

Good luck!

 

[AlanP]

Mine did the same thing after an update. Mobile service couldn't fix it. The Service Center was able to. I use a Sandisk Ultra 256GB.

 

[NY_Rob]

Put that flash drive in a PC and see if the Rivian wrote a file in to the root directory. There should be a small text file on the flash card. Open the file using Notepad and see what it says.

 

[jimboski93]

I was also having this issue. I had purchased a Samsung Pro Endurance 256 GB micro SD card and an Acer card reader (and then an Anker card reader thinking that might be the problem). Rivian would not recognize that there was a storage device plugged in. As I saw on some other posts, I thought maybe the issue was that the USB plug was stuck in 'dev' mode and needed to be flipped by a service tech. I setup a mobile service appointment (scheduled for a week out).

Today, I got in the mail the Samsung USB-C Flash drive mentioned above, and it works just fine. (I am also using a little USB-C right angle adapter but slightly different than the one noted above).

Anyway - go with the flash drive mentioned above.

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