Sponsored

Service Suspension Soon Warning

bmelt

Member
First Name
Brian
Joined
Nov 16, 2020
Threads
2
Messages
14
Reaction score
44
Location
Oconomowoc, WI
Vehicles
Rivian R1T, Infiniti QX56
Received a "Service Suspension Soon" warning message. Was not able to move out of All Purpose drive mode. But, I could change the suspension height without issue. Compressor kicked in, saw front and rear raise or fall depending on what I chose, etc. Called service and made an appointment to get it checked.

Service then had me do an infotainment reset, deep sleep for 2 hours, then a full reset. Let it sit for a few hours afterwards, and all warnings were gone.

That lasted for three days. Now, this morning, got the same ":Service Suspension Soon" warning once again with the same symptoms.

I can go over 51mph, I can change ride height via the screen, but cannot change out of the All Purpose drive mode while the warning is active.

I did the same sequence as before with resets and sleep, but no joy.

The R1T was at the Chicago service center for a week and a multitude of issues prior to this happening. Wondering if something didn't get plugged back in fully, etc.

Anything that I can check to somehow avoid the 4 hour round trip to the Chicago service center? Since I can change ride height, I could get under the truck to check related harnesses, sensor plugs, etc.

Thanks for any assistance!
Sponsored

 

carcrazydoc

Well-Known Member
First Name
Sean
Joined
Oct 6, 2021
Threads
18
Messages
79
Reaction score
53
Location
Indianapolis, IN
Vehicles
2018 991.2 GTS, 2018 E63s wagon, 2016 Cayenne GTS
Occupation
emergency physician
Had the same issue. After 5 resets which each lasted for a different length of time, I took my vehicle to the Cincinnati SC. Determined to be low hydraulic fluid for the suspension. Inspected to ensure no metal shrapnel in the fluid to indicate part failure or corruption of the system. Has been fine since. Fingers crossed.
 

Jimbydude

Well-Known Member
First Name
James
Joined
Jan 1, 2024
Threads
1
Messages
78
Reaction score
64
Location
94513
Vehicles
Rivian R1T, 2018 Tesla Model 3, 2016 Honda Civic
Received a "Service Suspension Soon" warning message. Was not able to move out of All Purpose drive mode. But, I could change the suspension height without issue. Compressor kicked in, saw front and rear raise or fall depending on what I chose, etc. Called service and made an appointment to get it checked.

Service then had me do an infotainment reset, deep sleep for 2 hours, then a full reset. Let it sit for a few hours afterwards, and all warnings were gone.

That lasted for three days. Now, this morning, got the same ":Service Suspension Soon" warning once again with the same symptoms.

I can go over 51mph, I can change ride height via the screen, but cannot change out of the All Purpose drive mode while the warning is active.

I did the same sequence as before with resets and sleep, but no joy.

The R1T was at the Chicago service center for a week and a multitude of issues prior to this happening. Wondering if something didn't get plugged back in fully, etc.

Anything that I can check to somehow avoid the 4 hour round trip to the Chicago service center? Since I can change ride height, I could get under the truck to check related harnesses, sensor plugs, etc.

Thanks for any assistance!
Only replying to say please DO not adjust height and then get under truck. If there is an issue or it fails while your under there, it could be fatal.
Sponsored

 
 








Top