Thanks Rivian & Electrify America

[DaveA]

About to do a road trip and just deleted my payment method from Rivian app so I can get the EA Pass + membership rates. Can't risk it.

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[ENVErider]

It may be a Cali thing, but I've had horrible luck at EA stations, and I have since removed them from my map display settings. I once went to 3 or 4 in a row that were all out of service or had cords cut in Bakersfield, CA; others seem to have better experiences. EVGO has been great, as well as Tesla and RAN. Chargepoint seems to keep theirs up, but too many are below R1 max kW rates.

 

[hudesigns]

Actually initiating charging from inside EA app first before plugging in is RECOMMENDED by EA!
https://www.electrifyamerica.com/charging-your-ev/

 

[Budman]

Ok. I am now currently charging at the EA station in Albertville, MN.

I first tried using the EA app to initiate a charge and get my membership rate. It worked. I opened the app, selected station 1, swiped to start, then plugged in. I got the membership rate of $0.48 per kWh

after onboarding 10 kWh I disconnected and moved down to station 5. I just plugged in and it initiated charging right away. I was charged the nonmember rate of $0.64 per kWh. After I stopped charging i immediately got an email from Rivian with my charging summary confirming the nonmember rate.

This location has the newest gen 4 chargers. Initiating in the app first works, at least for this generation of equipment.

 

[cwintermeyer]

Ok. I am now currently charging at the EA station in Albertville, MN.

I first tried using the EA app to initiate a charge and get my membership rate. It worked. I opened the app, selected station 1, swiped to start, then plugged in. I got the membership rate of $0.48 per kWh

after onboarding 10 kWh I disconnected and moved down to station 5. I just plugged in and it initiated charging right away. I was charged the nonmember rate of $0.64 per kWh. After I stopped charging i immediately got an email from Rivian with my charging summary confirming the nonmember rate.

This location has the newest gen 4 chargers. Initiating in the app first works, at least for this generation of equipment.

The shocking part of that story is that you found two EA chargers that actually charged.

 

[Budman]

The shocking part of that story is that you found two EA chargers that actually charged.

I personally have had very good results with EA. I have found more nonfunctional or derated Supercharges in my neck of the woods.

 

[AndyPS]

I sent this question to EA support:

If I upgrade to Pass+ If I have a Rivian R1S 2025 will I get the discounted rates when I plug in and charge?

This is the response

Thank you for reaching out to Electrify America regarding your inquiry about receiving discounted rates with the Pass+ subscription plan for your 2025 Rivian R1S.

We appreciate your interest and want to inform you that Rivian will be launching its own OEM app on October 21, 2025. As part of this transition, all Rivian customers will be required to use the Rivian app for charging and transactions. This means that if you use the Plug and Charge feature, all of your transactions will be automatically processed to your Rivian account.

If you have any further questions or require additional information, please don't hesitate to contact us.

Thank you,

 

[hudesigns]

Before Plug & Charge update, you’re right, initiating in app like Tesla or EA is necessary. Now you don’t. Just plug it in and walk away. I tested couple times successfully at both V3 and V4 Tesla superchargers but not at EA yet. When I do, I’ll report here.

Today I drove my R1S gen2 to Electrify America charge station to test two scenarios: 1. Plug & Charge without touching any thing. 2. Using EA app in iPhone to initiate charging before plugging in so i can use membership discount. I’m happy to report here that both methods went without a hitch. First bill was charged through Rivian app account (without discount) and second through EA app built in wallet (with discount).

 

[hudesigns]

The shocking part of that story is that you found two EA chargers that actually charged.

I too have rarely had issues with EA in my two years free charging with Hyundai Ioniq 5 covering almost 60k miles! But I do hear bad stories a lot online. My biggest complaint about EA is too few charging stalls per location. It makes road planning very tricky trying to avoid those often congested ones.

 

[AndyPS]

A second person replied to my email.

This is like what was said above. You can get the discount if you use their app and start charging before plugging in.

Hi Andrew,
Thank you for reaching out to Electrify America! We truly appreciate your interest in our Pass+ membership and the pricing benefits it offers.


While the Plug&Charge feature is conveniently integrated with your Rivian app, please be aware that access to Electrify America Pass or Pass+ memberships is not available through this feature.


To enjoy the discounted pricing available with the Pass+ membership, please initiate your charging session using the Electrify America app. You can easily start your session by utilizing either the Swipe-to-Start or Tap-to-Pay features. We’re here to help if you have any further questions!

Thank you,
Justine
Customer Loyalty Specialist

 

[waitingonanr1s]

OK - so it does work with EA by initiating through the app first? Rivian won't allow me to delete all credit cards on file - so that doesn't work. I'm holding off on updating until this is confirmed. May just need to go test an EA charger. They really just need an option to deactivate plug and charge. It's more headache than it's worth since the membership rates don't apply.

 

[electrictaco]

OK - so it does work with EA by initiating through the app first? Rivian won't allow me to delete all credit cards on file - so that doesn't work. I'm holding off on updating until this is confirmed. May just need to go test an EA charger. They really just need an option to deactivate plug and charge. It's more headache than it's worth since the membership rates don't apply.

See above:

Today I drove my R1S gen2 to Electrify America charge station to test two scenarios: 1. Plug & Charge without touching any thing. 2. Using EA app in iPhone to initiate charging before plugging in so i can use membership discount. I’m happy to report here that both methods went without a hitch. First bill was charged through Rivian app account (without discount) and second through EA app built in wallet (with discount).

 

[azbill]

Sorry but EA has never worked app-first for me. I will be emailing EA (Rivian contact form from above page says I have to call, which has never helped me), but also eagerly await a real user report of it working...

I always swipe that app before plugging in, and it works 100% of the time. In fact you will see a message on the charger screen that tells you to plug in, after it validates the payment. My Mach E has plug and charge, but because I have the membership, I always initiate with the app to get the discount. I do the same at Tesla chargers.

 

[hudesigns]

Sorry but EA has never worked app-first for me. I will be emailing EA (Rivian contact form from above page says I have to call, which has never helped me), but also eagerly await a real user report of it working...

When you at charger, just select stall and swipe to charge. Then get out of car and plug in. It worked for me and I tested yesterday.

 

[JamuJoe]

Love, love, love that I can plug and charge now at Electrify America. No more app, no more guessing what # charger I was at. It just works.

Have a couple options in town to fast charge, E.A. is the closest one to my shop. I'm happy I can plug and go.

Just a Thank You to Rivian for giving me a great feature. Now work on the rest of them ;-)

I agree, EA plug and charge is working great on my current road trip BUT it does not honor my EA membership discount, so back to the often annoying EA app.

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