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Tips & tricks for using the Rivian app for trip planning?

wolfsbane

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Forgive me. I'm a newb and have not done a lot of road trips or public charging in the +six months I've had my Rivian. A couple of inconveniences yesterday led me to a couple of questions about using the Rivian app for trip planning. Hoping when I finally get the NACS adapter and can un-filter "adapter needed", it will help alleviate some of this.

Is there a way to impact the charger score? Rivian mapped me to a location on a road trip yesterday that had a score of "B". The app said one 100kw charger was occupied, two 350kw chargers were out of order, and one 350 was available and working. I followed my trip plan in the nav, got there, and of course the one that was supposedly in order was in fact out of order. The gentleman using the only one that was working said he'd be about an hour, and there was a Bolt already waiting for it next. But how do I tell the app that so it knows? Feels dirty driving away from my planned trip in search of another charging location knowing it still has a high score and Rivian will continue mapping other people to it. Seems like there should be a button I can mash so no one else goes there, but didn't see that option anywhere in the vehicle or phone app. I realize if I had downloaded and installed the EvGo app and set up a profile, I might be able to tell them it's out of order, or maybe I could tell a community on another app like plug share, but can you not tell the Rivian app not to send anyone else there?

Second, nav finally stopped telling me to U-turn and go back to the broken one once I finally drove far enough away from it and rerouted me to another charging location in which all spots were occupied and only 1 of 6 was out of order. Waited about 40 minutes for a charging opportunity to charge for 24 minutes so I could then finally make it to a RAN location on the route home. I realized, if trip planner had only given me the option to charge at that RAN location on the way up the day before, I never would have had to go to any of these broken and occupied EvGo or EA locations at all. Where in the app can you say, "no, F that option, show me some other options"? I put the round trip in, and I guess because I left my house at ~95% charge, it had me skip the RAN location on the way up and preferred that I search for non-broken and available EvGo ones the next day at my destination. All in all, because of the broken down and occupied chargers, a less than 4 hour drive back from Dallas to north Houston suburbs took about 6 hours. Not the end of the world, but given the option to stop at the RAN charger on the way there and charge back up to a high % would have been a million times better than searching for all these broken places in Dallas.

I also noticed after being mapped to the first one that was out of order, I couldn't get the app to show me other options. I tried ending the trip and re-planning it, filtered out EvGo from the search, etc. and it kept trying to tell me to go to the same broken one I was sitting at. I finally just drove far enough way for it to reroute. Does the filter not work or does it intentionally not filter your filters if there are no other good options near by with your current range?
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Forgive me. I'm a newb and have not done a lot of road trips or public charging in the +six months I've had my Rivian. A couple of inconveniences yesterday led me to a couple of questions about using the Rivian app for trip planning. Hoping when I finally get the NACS adapter and can un-filter "adapter needed", it will help alleviate some of this.

Is there a way to impact the charger score? Rivian mapped me to a location on a road trip yesterday that had a score of "B". The app said one 100kw charger was occupied, two 350kw chargers were out of order, and one 350 was available and working. I followed my trip plan in the nav, got there, and of course the one that was supposedly in order was in fact out of order. The gentleman using the only one that was working said he'd be about an hour, and there was a Bolt already waiting for it next. But how do I tell the app that so it knows? Feels dirty driving away from my planned trip in search of another charging location knowing it still has a high score and Rivian will continue mapping other people to it. Seems like there should be a button I can mash so no one else goes there, but didn't see that option anywhere in the vehicle or phone app. I realize if I had downloaded and installed the EvGo app and set up a profile, I might be able to tell them it's out of order, or maybe I could tell a community on another app like plug share, but can you not tell the Rivian app not to send anyone else there?

Second, nav finally stopped telling me to U-turn and go back to the broken one once I finally drove far enough away from it and rerouted me to another charging location in which all spots were occupied and only 1 of 6 was out of order. Waited about 40 minutes for a charging opportunity to charge for 24 minutes so I could then finally make it to a RAN location on the route home. I realized, if trip planner had only given me the option to charge at that RAN location on the way up the day before, I never would have had to go to any of these broken and occupied EvGo or EA locations at all. Where in the app can you say, "no, F that option, show me some other options"? I put the round trip in, and I guess because I left my house at ~95% charge, it had me skip the RAN location on the way up and preferred that I search for non-broken and available EvGo ones the next day at my destination. All in all, because of the broken down and occupied chargers, a less than 4 hour drive back from Dallas to north Houston suburbs took about 6 hours. Not the end of the world, but given the option to stop at the RAN charger on the way there and charge back up to a high % would have been a million times better than searching for all these broken places in Dallas.

I also noticed after being mapped to the first one that was out of order, I couldn't get the app to show me other options. I tried ending the trip and re-planning it, filtered out EvGo from the search, etc. and it kept trying to tell me to go to the same broken one I was sitting at. I finally just drove far enough way for it to reroute. Does the filter not work or does it intentionally not filter your filters if there are no other good options near by with your current range?
I generally determine my route first, then look in the plug share app (and Rivian app) and identify the chargers along the route that I want to (or may want to) use. Also, some of the chargers I may want to use are not in the Rivian app. I prefer to pick out the chargers I want and not leave it up to the NAV system. I then navigate to those chargers. I always have a backup in case the charger I go to is busy or out of service. I will also have my wife look at the charger app a few minutes before arrival to make sure it is available.
 

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The filter only affects what is displayed, it still tries to navigate to those. It has been this way forever, and Rivian should fix that.

I alwasy check the charger apps to see if any are out of order, as well as PlugShare. The EVGO app is usually very accurate in identifying out of service chargers.
 

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Keep in mind that you can click on a charger on the map and add it to your stops.

I was frustrated at first that the routing software wouldn't add the charging station I wanted (even when using the "filters" mentioned above) until I figured out you can manually add charging stops. Just click on your preferred charger on the map to add it. It will pre-condition and tell you how long to charge there, just like it would it it was auto-selected.
 

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I generally determine my route first, then look in the plug share app (and Rivian app) and identify the chargers along the route that I want to (or may want to) use. Also, some of the chargers I may want to use are not in the Rivian app. I prefer to pick out the chargers I want and not leave it up to the NAV system. I then navigate to those chargers. I always have a backup in case the charger I go to is busy or out of service. I will also have my wife look at the charger app a few minutes before arrival to make sure it is available.
That is the exact same way Ive always planned and executed my trips. Even the wife part lol. I also use the Tesla app.
When on a sole trip I will use Driver+ then check on my phone or iPad, in place of the wife.
 

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The filter only affects what is displayed, it still tries to navigate to those. It has been this way forever, and Rivian should fix that.

I alwasy check the charger apps to see if any are out of order, as well as PlugShare. The EVGO app is usually very accurate in identifying out of service chargers.
You need to adjust the trip preferences to adjust which charging stations the navigation system attempts to use.

Page 185 of the R1T manual for software 2024.31

Rivian R1T R1S Tips & tricks for using the Rivian app for trip planning? 1733881812050-0t
 

azbill

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You need to adjust the trip preferences to adjust which charging stations the navigation system attempts to use.

Page 185 of the R1T manual for software 2024.31

1733881812050-0t.jpg
It is dumb because the trip preference's and display filters do not match. Terrible usability, and that is why the OP was confused. There should be only one setting and it should be obvious to all users.
 

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The route planning/charging is a lot different in my Rivian - and taking some getting used to. Is there a setting to get an alert when the current charging level is adequate to continue to the next charger? Recently completed my first long road trip, and it seemed like it was charging to the daily limit (70% for example) and estimated the required time to charge based on that.
 

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Rivian mapped me to a location on a road trip yesterday that had a score of "B".
Not that this helps you at all but personally at this point I wouldn't go to any one with a rating below "A". Also, +1 for Plugshare, real people can leave reviews there. It's a real detriment to Rivian's app that you can't (yet) leave your own reviews, just have to rely on the nebulous ranking system. ? Safe travels!
 

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Keep in mind that you can click on a charger on the map and add it to your stops.

I was frustrated at first that the routing software wouldn't add the charging station I wanted (even when using the "filters" mentioned above) until I figured out you can manually add charging stops. Just click on your preferred charger on the map to add it. It will pre-condition and tell you how long to charge there, just like it would it it was auto-selected.
This is what I do as well. OP, the game will change for you once you get your adapter. You will find many more chargers with high ratings.
 

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Thanks, everyone, for the replies.

Also, sorry, I realized I posted this on the wrong forum. Should have probably been posted to "charging" forum instead of "trip reports" forum. Maybe someone with mod rights can move it.
 

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That is the exact same way Ive always planned and executed my trips. Even the wife part lol. I also use the Tesla app.
When on a sole trip I will use Driver+ then check on my phone or iPad, in place of the wife.
This is the most frustrating part of owning this R1S so far. I have destination put in, networks set to Tesla and RAN only, arrive at charger with 6%. Has me driving from Mo-Co stopping at too many chargers, but at every type. I cannot figure this out.
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