Where's the 2023.38.1 hotfix? Failed segmentation attempt confirmed?

[MrMusAddict]

Apologies, it's me again; your resident Dual Motor thorn in Rivian's side.

Last week, quite a few people thought that Rivian simply neglected to hit the "enable Gauges for Dual Motor" button. "It's a bug. They'll fix it." people said. It's now been over 5 days since Wassym commented on Reddit that they're fixing it. If it was truly as simple as a missing "enable" flag for Dual Motor, we'd have seen an update Friday evening.

The corroboration of evidence is overwhelmingly mounting to suggest that an arbitrary segmentation was attempted.

Keyword: ARBITRARY

Listen, I know I paid the least amount of money for my R1T. But, that was an agreement that I would be getting less powerful motors (software locked, no hardware difference), fewer drive modes, and no yellow badging. Otherwise, I have the same truck as everyone else on here.

Software restrictions must be limited to those preexisting limitations. I expect not to get QOL updates to Rally Mode; I don't have Rally Mode. But software applicable to all vehicles must have parity between all vehicles.

I hope Rivian doesn't attempt this again.

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[Dark-Fx]

They probably don't want to roll out a non-critical hotfix without sending it through all of their same unit tests a normal release would get.

Software restrictions must be limited to those preexisting limitations. I expect not to get QOL updates to Rally Mode; I don't have Rally Mode. But software applicable to all vehicles must have parity between all vehicles.

So close to getting it. Why don't you have Rally mode?

I hope Rivian doesn't attempt this again.

They won't get it wrong next time, intended discrepancies will be communicated.

 

[PBRAZ]

Apologies, it's me again; your resident Dual Motor thorn in Rivian's side.

Last week, quite a few people thought that Rivian simply neglected to hit the "enable Gauges for Dual Motor" button. "It's a bug. They'll fix it." people said. It's now been over 5 days since Wassym commented on Reddit that they're fixing it. If it was truly as simple as a missing "enable" flag for Dual Motor, we'd have seen an update Friday evening.

The corroboration of evidence is overwhelmingly mounting to suggest that an arbitrary segmentation was attempted.

Keyword: ARBITRARY

Listen, I know I paid the least amount of money for my R1T. But, that was an agreement that I would be getting less powerful motors (software locked, no hardware difference), fewer drive modes, and no yellow badging. Otherwise, I have the same truck as everyone else on here.

Software restrictions must be limited to those preexisting limitations. I expect not to get QOL updates to Rally Mode; I don't have Rally Mode. But software applicable to all vehicles must have parity between all vehicles.

I hope Rivian doesn't attempt this again.

This is a point I have been trying to make on here but seems to fall on deaf ears. Glad to see an actual dual honor feels this way. You agreed to a difference in drivetrain only when you signed on the dotted line. You did NOT agree to be left out on features other trims have.

Dual standards, strangely, were never intended to receive gauge view. The good news is that our hootin and hollerin on the boards made Rivian change their minds. The bad news is that they lied about it being an "error" and now are scrambling to actually get it added.

 

[DuoRivian]

Calm down, it’s five days. If Rivian are going to “fix” this then they can in the next planned update. This is not critical or life saving.
Also they are under NO obligation to provide this to dual motor owners only quad.

 

[R.I.P.]

Also they are under NO obligation to provide this to dual motor owners only quad.

Using that logic, quads could get left out in the future, giving updates only to "DM Max's", as the "premium".

Happily, Rivian has reached out & assured us they are not interested in this silliness.
?

 

[emoore]

Using that logic, quads could get left out in the future, giving updates only to "DM Max's", as the "premium".

Happily, Rivian has reached out & assured us they are not interested in this silliness.
?

I don’t think that’s the case at all. They obviously tried it and got enough backlash to change it. It’s bound to happen again and the R2 series will certainly have different software than the R1.

 

[R.I.P.]

I don’t think that’s the case at all. They obviously tried it and got enough backlash to change it. It’s bound to happen again and the R2 series will certainly have different software than the R1.

Oh my, then Rivian is lying by telling us it was unintentional?

How troubling!


I guess people with quads should prepare to get "left out" of future updates that will only be for the top-tier Max Pack owners?

Time will tell, but seems unlikely...
?

 

[AxelR]

How many other vehicles are out there with the same powertrain and different outputs or level of options? Even access to different colors depending on which trim is purchased. Tons.
I don’t necessarily think that all needs to be on the same level of software either. Soon enough, this will the only thing differentiating vehicles.

 

[MrMusAddict]

Oh my, then Rivian is lying by telling us it was unintentional?

How troubling!


I guess people with quads should prepare to get "left out" of future updates that will only be for the top-tier Max Pack owners?

Time will tell, but seems unlikely...
?

They didn't say it was unintentional. They said "this was our miss". Best case scenario that means they legitimately just forgot (but if that was true, then why did some DM configs get it, and why is it taking over a week for a hotfix?).

Worst case scenario, it's corporate speak for "we misread the room", and they tried to segment the features and decided to roll it back because of how marketing announced the features for everyone.

At the moment it's ambiguous.

 

[R.I.P.]

They didn't say it was unintentional. They said "this was our miss". Best case scenario that means they legitimately just forgot (but if that was true, then why did some DM configs get it, and why is it taking over a week for a hotfix?).

Worst case scenario, it's corporate speak for "we misread the room", and they tried to segment the features and decided to roll it back because of how marketing announced the features for everyone.

At the moment it's ambiguous.

My "Guide" (still hate that term) is stating it is the result of a failed push; the updated did not work as intended on all vehicles.

He has better access the the software dept than I do, so I am combining his statements with the belief that Rivian would not intentionally leave out their new halo product (the DM Max), and it would seem to pass the sniff test.

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