January/Feb delivery windows

[Riviot]

Because we would complain publicly about all the little problems, employees can't.

Our complaints are about the lack of communication and deliveries, not the actual vehicles. This is a company who refuses traditional advertising and wants word of mouth campaigns and first hand references to push sales, right? Well this is a terrible start to that.

@Iwantatesla isn't complaining. In fact, he's revved a lot of us up.

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[E.S.]

Why even go through validation and all the testing over the past three plus years?

Wold you rather them not test it at all and high increase the chance of getting the mother of all lemons? C'mon now ...

It is asinine to suggest that people should be grateful to not get one now because there could be minor issues.

It's more asinine to believe early vehicles off the line won't have any issues be them minor or greater. And you're seriously going to tell me, you get your Rivian and it has issues be them minor or not, you're not going to be upset after shelling that amount of $$ on such a car? If you say "yes" even considerately, I will have a very difficult time believing you're being sincere.

If this were a $40k vehicle I'd be more lenient. $75k+? It better be as flawless as it can possible get, but I guess that's just me ?‍


People want your Rivian now, now now? Have at it, people that do so revoke all of their rights to complain about any issues they have regarding these early releases knowing full well the increased chances issues will be found on them. They know what they're walking into before getting it.

 

[Joninrye]

I will never understand why people are in such a rush to get the first models of vehicles in their hands. You do realize you will be inheriting ALL the problems that comes with being first off the production line (for what? So one can complain how Rivian boned them over?). LET the employees get them first, let Rivian discover where they faltered, so that when we (the non-employee customers) actually have one in hand the vehicle will be less inclined to suffer from such oversights that first model rolling off the assembly line will have.

I'm not sure people are in a rush. I think they just want Rivian to follow through by doing what they say they are going to do.

If they want to test their vehicles with employees...great....good idea. Just don't miss customer delivery windows because of it.

And if you are going to miss a customer delivery window, be a grown-up and give a quick and timely explanation as to why. By and large people will be understanding.

As customers, we're really not asking a lot here.

 

[E.S.]

I'm not sure people are in a rush. I think they just want Rivian to follow through by doing what they say they are going to do.

If they want to test their vehicles with employees...great....good idea. Just don't miss customer delivery windows because of it.

And if you are going to miss a customer delivery window, be a grown-up and give a quick and timely explanation as to why. By and large people will be understanding.

As customers, we're really not asking a lot here.

In part I agree with you. But I'm also taking into consideration that Rivian is only 5 months into production mode. Following through is going to be very difficult for them due to lack experience and, sadly, the current shortages many companies are facing at the moment. All of you are worried about your wait on a Rivian? I haven't even put a deposit on mine yet. My wait is going to be 3+ yrs. As much as I want this vehicle badly, I can and will wait. For those are about to get all those early versions will all the problems? I SALUTE YOU (thank you for your sacrifice - Strength and Honor ).

 

[Guy]

Wold you rather them not test it at all and high increase the chance of getting the mother of all lemons? C'mon now ...




It's more asinine to believe early vehicles off the line won't have any issues be them minor or greater. And you're seriously going to tell me, you get your Rivian and it has issues be them minor or not, you're not going to be upset after shelling that amount of $$ on such a car? If you say "yes" even considerately, I will have a very difficult time believing you're being sincere.

If this were a $40k vehicle I'd be more lenient. $75k+? It better be as flawless as it can possible get, but I guess that's just me ?‍


People want your Rivian now, now now? Have at it, people that do so revoke all of their rights to complain about any issues they have regarding these early releases knowing full well the increased chances issues will be found on them. They know what they're walking into before getting it.

Of course none of us want issues. I have ordered an explore R1S and agreed with their decision to move Explore and Max pack to 2023. It does take time. I am happy to wait, the argument between us is around communication and continued employee preference. If it was important to keep it to just employees to debug then why in December did they start to sell to real customers. Either keep it closed to employees for your arbitrary time period or once opened up then increase the % allocated to real customers.

They have been producing for more than five months since they have been doing builds between 2018 and September 2021. The quality has been pretty good by all accounts. Rivian have said they would have significant customer sales in their delivery windows this year. That has been missed for January/February because of supply chain, not quality issues. They could rectify that situation by reallocating vehicles to customers.

 

[E.S.]

No doubt there. Rivian has been rather impressive. I honestly expected to hear more issues and complains right about now, and surprisingly they've done much better than I originally hoped. Still, problems are (and will be there). I'd rather wait for them to 'hammer' it out.

 

[eggpaul]

Which is exactly why I think people making the "employee deliveries are real deliveries" argument are naive or choose to keep their head in the sand.

C'mon man! If it's registered to the person, on their own insurance policy, and if they paid for it, IT'S A DELIVERY, PLAIN AND SIMPLE.

lol, loved hearing that argument constantly months ago.

 

[paariv]

C'mon man! If it's registered to the person, on their own insurance policy, and if they paid for it, IT'S A DELIVERY, PLAIN AND SIMPLE.

lol, loved hearing that argument constantly months ago.

Well, here we are months later, let’s do it again while we still wait!

I agree with all of that, if the vehicle is one that Rivian would be willing to deliver to a non-affiliated customer.

If it has quality issues or if Rivian is giving it to an employee because they don’t want to deliver it to a “real” customer (for a quality/production readiness reason) then it seems different to me.

 

[RWerksman]

Too many devil's advocates, not enough pitchforks and torches on here.

?

 

[crashmtb]

All these histrionics make me glad my delivery window isn’t until 2nd half 2023.

not a care in the world! ?

 

[GeneralName]

“real” customer

employees are fake customers?

 

[emoore]

employees are fake customers?

I guess so. And anyone not on this forum is a fake customer as well.

 

[Guy]

I guess so. And anyone not on this forum is a fake customer as well.

People are differentiating between “customers” who get a $24000 subsidy and an NDA vs those “customers” who have waited longer, pay full price and have no NDA. Could the language be changed a little sure but there is a clear differentiator.

 

[Ladiver]

employees are fake customers?

No, they are Vegan!

 

[emoore]

People are differentiating between “customers” who get a $24000 subsidy and an NDA vs those “customers” who have waited longer, pay full price and have no NDA. Could the language be changed a little sure but there is a clear differentiator.

Why does there need to be any differentiation? They are both being delivered and paid for by a customer. The employee deliveries are still paid for by the employees. Has anyone actually confirmed that the employees have signed an NDA?

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