Email: "New improvements to the purchasing experience" (automating the process more)

[ironpig]

I logged in yesterday and the (?) was there, but this morning it is gone. Odd.

Mine was gone for a while and then back. They may just be rolling out website changes.

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[agame32]

Incorrect, I have that setting enabled. I'd been receiving every message from Rivian up until that "mistake" a couple weeks back and this one.

1) +1 to that ^^^

2) My (?) came back after one day. I was optimistically hoping it would come back with Guide info though.

3) I also didn’t get an automated delivery window email in late Dec. I had to call CS and they manually sent me one (with a couple copy/paste errors). This was apparently because I have multiple orders. Anyone else noticing ongoing anomalies ties to having multiple orders?

 

[goldburger]

CS getting a little sketchy!

 

[atlastracer]

I have 2022 delivery windows (from last Nov/Dev) for both my R1S and R1T pre-orders and did not receive this email. But I'm in Canada - so its entirely possible they've pushed all of our deliveries to 2023 and not bothered to tell us yet...

 

[Animalhouse]

Email only meant for 2022 estimates huh?

Here I thought it would be cool to get the max pack and have some good range…… what’s another year or so right.

 

[yorty]

X2 we are on the shit list lol

Nada for me!

 

[nomis]

Just thinking out loud, but would it make sense to send these kinds of emails / guide assignments / and deliveries based on where you live and not necessarily by reservation date. Since Rivian don't really have an ad agency of their own (yet), maybe they are trying to spread out the deliveries across the country to be seen in the wild and generate word-of-mouth advertising?

 

[svet-am]

I still have a 2022 delivery estimate (June - July, unless Rivian changed it and didn’t tell me) and I didn’t get the email.

 

[AllInev]

Just thinking out loud, but would it make sense to send these kinds of emails / guide assignments / and deliveries based on where you live and not necessarily by reservation date. Since Rivian don't really have an ad agency of their own (yet), maybe they are trying to spread out the deliveries across the country to be seen in the wild and generate word-of-mouth advertising?

Without further evidence, I'm subscribing to a chaos theory. Rivian's data is in chaos, their processes are in flux and chaos, their communications are in chaos, and that leaves all of us guessing. The truth is probably very few people (including most of Rivian) knows with any sense of accuracy better than +/- 6 months when we're all getting our R1. Chaos reigns for now.

 

[Craigins]

for those of us graphql inspecting folks, new json attribute:


"invitedToSelfConfirm": null,

 

[smiesguy]

My account page changed to this tonight.

 

[rydb]

Wish they'd let people outside whatever arbitrary radius Rivian has chosen to indicate they're willing to take delivery at a center. I bet a lot of people would be willing to travel to take delivery. It's asinine that 2022 reservations are taking delivery because of some arbitrary lottery.

They let me come to Atlanta and picked me up at the airport. So they have been flexible some with the city.

 

[Count Orlok]

Still getting the white screen of death clicking the "?"

 

[Big_Ike]

I also didn’t get an automated delivery window email in late Dec. I had to call CS and they manually sent me one (with a couple copy/paste errors). This was apparently because I have multiple orders. Anyone else noticing ongoing anomalies ties to having multiple orders?

Yes, I also have multiple orders and I am seeing, what I would consider, anomalies in communication and prioritization.

 

[NashvilleR1S]

My account page changed to this tonight.

Thats exciting! Have you had anymore guide contact lately?

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