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So disappointed in Rivian to leave me stranded with a dead battery

CrazyOne

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No, but it appears that's what happened in this case.
Alright, if I run out of gas, I call roadside assistance, they give me a few gallons of gas and I will be on my way.

It's usually operator error to run out of main battery, but with vampire drain, can't be so sure.
 

Doc

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I think the biggest problem is.....the OP is very unclear about what actually happened. When the thread started, many posters were trying to get clarification on exactly what was going on. The OP has never bothered to check back in and explain/clarify the situation. Pretty soon the the speculation began to expand....
 

emlo

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I think the biggest problem is.....the OP is very unclear about what actually happened. When the thread started, many posters were trying to get clarification on exactly what was going on. The OP has never bothered to check back in and explain/clarify the situation. Pretty soon the the speculation began to expand....
Absolutely this. I noticed the same user created a Reddit account, posted the same information word for word. When others tried to get clarification, op went silent. So the speculation began and went rampant. I hope op comes back and provides some clarifying points. My experience is when there’s a drivability issue Rivian will prioritize the vehicle.
 

Doc

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If you also notice, it was the OP's 1st post. Hmmm....same post word for word on Redditt???
Enquiring minds want to know...........
 

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emlo

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If you also notice, it was the OP's 1st post. Hmmm....same post word for word on Redditt???
Enquiring minds want to know...........
It’s absolutely word for word. I mentioned that in Reddit that they literally crated an account that day and posted a concerning story about his Rivian experiences. Then didn’t bother to respond after many in the community wanted to help.
 

Riviot

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People blaming OP, tell me the what is the Rivian equivalent of the following scenario..

I have an ICE, the battery is dead. I carry a jump starter. I open the car with a key(that fossil). I jump it, run engine for 15 minutes and be on my way. Drive to nearest Walmart/auto parts store if I can. Buy a battery and replace it myself in 15 minutes.

Two immediate problems, Rivian doesn't have a key. You can't buy a Rivian battery, except from Rivian. Third debatable problem, Rivian failures usually mean that battery is completely dead, not just low on charge. Jumping may not help. One of my two ICE cars has a battery maintainer, which shits off all lights etc, even if I leave them on by mistake. So the battery won't be completely dead ever, unless I park it for like an year.

Go.

PS, Tesla has the same problem. This is also not an EV problem.
We aren't blaming OP, we're seeking clarification on an extremely vague problem with mixed terminology and lack of data or photos. But, I'll bite...

Your ICE also doesn't monitor your 12V battery health and warn you when it's degrading and time to think about replacement, then auto-notify homeport to schedule it, whether on their dime or yours.

Fact: Rivian does have keys, but that's not the problem you describe. You're describing a lack of entry when a dead battery. In that unlikely event, you can access a manual frunk release, or jump the battery from the tow point wire access to get enough juice for unlocking and opening doors.

Another mislabeled problem, there are replacements batteries outside of Rivian: https://www.ohmmu.com/product-page/12v-lithium-battery-for-r1t-r1s . I'm still working to identify the manufacturer of Rivian OEM batteries and sourcing elsewhere, but eventually they'll make it simpler.

You can put a battery maintainer on them, there are plenty of threads already covering this, it prolongs life and reduces VD. And it isn't necessarily completely dead, the dual battery setup is more prone to battery voltages getting out of sync and the system shuts down to protect itself. Rivian has a tool for checking health, they'll rebalance charges, and you can be on your way... But they often just replace them because it's less time. This balance issue was one reason to shift to a capacitor in later builds.

Rivian R1T R1S So disappointed in Rivian to leave me stranded with a dead battery 1000002567
 

emoore

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Alright, if I run out of gas, I call roadside assistance, they give me a few gallons of gas and I will be on my way.

It's usually operator error to run out of main battery, but with vampire drain, can't be so sure.
U,mm really? Vampire drain is going to drain your entire battery pack? Maybe after a few months but not when you are using it day to day.
 

CrazyOne

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U,mm really? Vampire drain is going to drain your entire battery pack? Maybe after a few months but not when you are using it day to day.
It's 1-2% per day in ideal conditions. Park with 30% for 30 days and there is a good chance that the truck will be dead. That's not uncommon when flying out. I use ICE when I have to park at airport.
 

emoore

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It's 1-2% per day in ideal conditions. Park with 30% for 30 days and there is a good chance that the truck will be dead. That's not uncommon when flying out. I use ICE when I have to park at airport.
why would you park at the airport for 30 days? Uber there unless you want a huge parking bill.
 

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CrazyOne

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We aren't blaming OP, we're seeking clarification on an extremely vague problem with mixed terminology and lack of data or photos. But, I'll bite...

Your ICE also doesn't monitor your 12V battery health and warn you when it's degrading and time to think about replacement, then auto-notify homeport to schedule it, whether on their dime or yours.

Fact: Rivian does have keys, but that's not the problem you describe. You're describing a lack of entry when a dead battery. In that unlikely event, you can access a manual frunk release, or jump the battery from the tow point wire access to get enough juice for unlocking and opening doors.

Another mislabeled problem, there are replacements batteries outside of Rivian: https://www.ohmmu.com/product-page/12v-lithium-battery-for-r1t-r1s . I'm still working to identify the manufacturer of Rivian OEM batteries and sourcing elsewhere, but eventually they'll make it simpler.

You can put a battery maintainer on them, there are plenty of threads already covering this, it prolongs life and reduces VD. And it isn't necessarily completely dead, the dual battery setup is more prone to battery voltages getting out of sync and the system shuts down to protect itself. Rivian has a tool for checking health, they'll rebalance charges, and you can be on your way... But they often just replace them because it's less time. This balance issue was one reason to shift to a capacitor in later builds.

1000002567.gif
ICE struggles to start and it's pretty obvious, before complete failure. My batteries also have lasted 6 years for both vehicles. We are talking about complete 12v failure which often happens without warning. You can argue about semantics, but there is no key with dead 12v.

I am aware of the trim removal to open frunk and it's bad for 2 reasons. Anyone can do it and I probably won't have tools to do it if I am stuck.
 

CrazyOne

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why would you park at the airport for 30 days? Uber there unless you want a huge parking bill.
Not everyone lives close enough to the airport. Some live hours away. There is also the whole child car seat thing. Parking bill is way cheaper than a few hours Uber ride back and forth. Parking costs $10-$15 per day.
 

emoore

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Not everyone lives close enough to the airport. Some live hours away. There is also the whole child car seat thing. Parking bill is way cheaper than a few hours Uber ride back and forth. Parking costs $10-$15 per day.
Then don't park with 30% charge. I'm sure there are some chargers close to the airport. I don't think your 30 days at 30% is common at all like you state. I think it's a corner case, most wouldn't have trips of charging levels that extreme.
 

CrazyOne

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