PSA for all Gen 1 owners! Check your carpets for signs of moisture

[Wat5]

Sigh. We had our R1S in for this repair last August. It was pretty warm today so we had the AC working hard and noticed a slightly musty smell after dinner. Guess what's back again?

I was about to purchase an XCare warranty on the car and now I'm wondering keeping the car long-term is even worth it.

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[Fmc]

I have had mine replaced twice. Last week I noticed condensation under my drivers side mat. I am now using my chilewich mat and there is no moisture however my ac is draining on the passenger side and not drivers side. Welcome to be a first adopter. I keep wanting to upgrade but it appears the AC issue exists in gen2 vehicles as well. Luckily this is Rivian’s problem until 2028

 

[doorite1]

I may certainly be wrong about this but I would think that if your vehicle was “repaired“ (especially MULTIPLE times) that even if you were to go out of warranty Rivian would STILL be responsible to repair it should the problem persist…

 

[Robot Overlord]

My r1t was in for this July 2024. Been fine since.

My Feb 23 R1T just had the full HVAC replaced and when I dropped it off they said they’d replace the carpet too but they didn’t. Now I still have a stained and damp carpet on the drivers side. Not sure how they expect me to know if I STILL have an HVAC leak or not.

 

[Robot Overlord]

I just picked my dad’s truck up and dropped mine off. Here’s the recap for the HVAC issue:

Some not so great news… I was driving the loaner that they gave me, and my partner was in my dad’s truck. A few minutes away from the SC, my dad’s truck threw the same fault I’ve been having for months: “Driver assistance features unavailable.” We were navigating Boston/Chelsea rush hour insanity and already a lot later getting out of there than we’d hoped, so my partner didn’t want to read the fault until traffic cleared up. She did say it wouldn’t go into Driver+ from less than a mile out from the SC, which had me worried since that was one of the issues my truck had been having. If we didn’t have a toddler at home with my parents 3+ hours away, I probably would have insisted we turn around. But by then, we were far enough along and late enough on our journey back home that we decided not to.

I performed a hard and soft reset when we got home, but the fault still persisted. After updating his software and a night of (truck) sleep, it has been back to normal today. I’m concerned because this is how my failing AXM module issue started—intermittently at first, and then progressively worse (eventually constant lack of all proximity/radar sensors, blacking out screens occasionally while driving, inability to update software).

I believe this issue was likely present on the lot. I don’t think they test drove the car at all and this warning takes a bit to come on sometimes. This wouldn’t be the first time we’ve received unfinished/not fully functional vehicles after repairs at the SC

At this point, I wouldn’t be surprised if my dad trades his truck in for something with a service center in our area. Currently he’s considering an EX90 or one of the other electric trucks (GM or Ford). At this point, with the amount of service visits required (totaling almost 6 months away over 6 visits in 3 years), I’m not sure I’d blame him

in the year and a few months that I’ve owned my demo R1T, it is on its 4th trip to Chelsea in addition to 7 mobile service visits. It has been away for 49 days.

I love these vehicles and am rooting for Rivian, but I really feel like we’re beta testers at our own considerable expense (time/aggravation/lost productivity/time for family, etc.). The fact that they no longer offer transport to/from the SC (something they promised by dad when he bought his Launch edition) and don’t have plans to build a SC in VT until next summer at the earliest is making this ownership experience increasingly difficult and costly for us.

That all being said, I hope we are the exception not the rule, and that our issues are a combination of having very early VINs and plain bad luck (for everyone else’s sake), but I will admit that I often question whether it’s been worth the headaches and sheer quantity of time I’ve had to devote to keeping our mini fleet on the road…

I do sometimes feel a touch guilty for the referrals I’ve gotten, just hoping that anyone who has bought one with my recommendation did so knowing full well that it comes with its own set of risks and challenges (something I’ve been clear about as soon as I’ve been aware of the myriad issues present with this platform—at least these earlier builds).

Yikes! My screen have gone completely black a couple times while driving. I need to document this so I can show Rivian too. Or should I tell them now that it’s happened a couple times when I can’t remember when? I know documenting the time/date helps them look at what the truck records as error codes that we can’t see as owners.

 

[MikeWilliams_R1T]

This is clearly a huge problem for Gen 1’s. With the rest of them being out of warranty in the next year or so, maybe there would be a compelling aftermarket option… like a front carpet delete. Or an aftermarket drain plug that actually works… or a mini bilge pump to pump any water collected out as it accumulates.

 

[tbadd475]

Well, after 8 stellar months of ownership, my RPO Gen 1 R1S has fell victim to wet carpets. Luckily going to service tomorrow so maybe they can squeeze that in.

Funny thing is, this is my second Gen 1 with the issue, first one was repurchased by Rivian after 3 failed service attempts to fix my R1T.

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