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AVOID PANOCHE RD (SHELL) EA CHARGER AT ALL COSTS!

azbill

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That will be GREAT!

So far, 100% positive experiences at RAN chargers. Having access to Tesla chargers, despite likely being slower charge rates, will still be a great alternative.

The NEW Electrify America chargers seem to be reliable, as noted with Kettleman City, unfortunately, know way to know which locations are new from the app.
My experience with the new chargers is that they have many of the same issues as the old ones. I have had them output low power (32kw), stop after 30 seconds, and on one it ramped up to 218kw for a few minutes, then decided to only output 44kw. Had another one oscillate between 200kw and 44kw continuously. I have seen black screens on some of them also.
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NY_Rob

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Have you ever charged at an EA station or even been to one? I have been to dozens and have been able to charge at all of them. Sure some might be broken or slow but I've been able to charge at 100kw or higher.
Your EA charging success "I have been to dozens and have been able to charge at all of them" certainly doesn't seem to be even close to the norm. There are literally thousands of posts here about failed EA charge attempts.

Just look at the post directly above mine.. another happy EA customer :rolleyes:
 

emoore

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Your EA charging success "I have been to dozens and have been able to charge at all of them" certainly doesn't seem to be even close to the norm. There are literally thousands of posts here about failed EA charge attempts.
Yeah I'm sure there are some but most are broken chargers and slower speeds, rarely is it an entire station down. So I take it you haven't tried EA then.
 

azbill

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I don't road trip much, but when I do....its a manual affair checking out plugshare. ABRP is way too conservative, and Rivian maps just say I'll run out of juice and then I generally make it there with plenty of range. (In good climates, no wind/rain)
I do road trip quite often and always use Plugshare to manually map out my stops. Skip the sites with issues, as much as possible. Then in the truck I manually insert the next charging stop into the nav. If it tries to re-route me, I then just wait until I am about 30 miles out to insert the charger to get pre-conditioning.

It should not be this hard.
 

NY_Rob

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emoore

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Some what?
Some EA stations where all charger were inoperable. I'm not trying to say that EA is great or even good right now but they are serviceable to be able to travel long distances. And hopefully they get better or sell to another EV charger company that will prioritize charger up time. But Tesla won't be able to service all the EVs on the road today let alone 10 years from now. Sure they will build more chargers but won't keep up with the increase in EVs.
 

DaveA

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I do road trip quite often and always use Plugshare to manually map out my stops. Skip the sites with issues, as much as possible. Then in the truck I manually insert the next charging stop into the nav. If it tries to re-route me, I then just wait until I am about 30 miles out to insert the charger to get pre-conditioning.

It should not be this hard.
Does anyone have any hard evidence that pre-conditioning saves a meaningful amount of time? I just set nav to a location near the chargers to avoid BMS working harder than it needs to. Seems like the amount of energy you lose pre-conditioning would cancel out the time benefit it saves getting a better charging curve. I'm no expert, serious question...

And agreed...it shouldn't be this hard.
 

NY_Rob

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Some EA stations where all charger were inoperable. I'm not trying to say that EA is great or even good right now but they are serviceable to be able to travel long distances. And hopefully they get better or sell to another EV charger company that will prioritize charger up time. But Tesla won't be able to service all the EVs on the road today let alone 10 years from now. Sure they will build more chargers but won't keep up with the increase in EVs.
I agree with everything you say above..

One of the biggest issues with EA is the time users waste station hopping to find a working stand and then being throttled to 20kWh rates once finally connected. Sometimes you need to keep to a schedule for meetings, etc.. so how is that possible when a 20min top-off charge turns in to a 1+ hour ordeal and you didn't even get enough charge to make it to your destination? With experiences like that. .it's just easier to take an ICE vehicle and that is certainly not helping to foster the "it's easy to charge your EV anywhere you go" image.
 

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I agree with everything you say above..

One of the biggest issues with EA is the time users waste station hopping to find a working stand and then being throttled to 20kWh rates once finally connected. Sometimes you need to keep to a schedule for meetings, etc.. so how is that possible when a 20min top-off charge turns in to a 1+ hour ordeal and you didn't even get enough charge to make it to your destination? With experiences like that. .it's just easier to take an ICE vehicle and that is certainly not helping to foster the "it's easy to charge your EV anywhere you go" image.
I agree, they need to fix their crap and make sure chargers are working. I'm hoping the new ones are more reliable and the seemed to simplify them by having one cord instead of two and only installing 350kw stations. Guess time will tell.
 

WSea

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Not every EV owner knows all the tricks they need to follow. They're told the car will route them to the nearest charger necessary to continue their trip.

I spend A TON OF TIME talking with other EV owners to help educate them so they can avoid the downfalls of EV ownership. Even at this stop, I had a woman practically in tears because she was SO THANKFUL at the information I gave her during a 10-15 minute conversation. She said "wow, I had no idea, thank you so much". Likewise, another elderly couple was very appreciative of my direction that they had enough charge to make it to Kettleman City and were able to save waiting at least two hours for one of these to open up.

Last week, a man with his family was struggling to get his new EV to charge. I went over and figured out the problem and got him charging after he'd been trying for nearly an hour, also being screwed by the long wait time to reach EA customer service.

These were just the ones in the past week. I've been driving EV's for more than a decade.

We all need to work together and help each other, rather than criticize with the "I told you so" type of replies. And to show each other common decency and respect, No saying the post I quoted was that, but some of the others are along that direction.

There's no reason that EA can't update the app to warn drivers that multiple chargers are out of order at each location. No excuse for that
My comment wasn't directed to you. However, you've been on here a long time and know all the tools for successful EV travels. Instead you made the same mistake 4x and never learned and decided to start a thread to whine.
 

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NY_Rob

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I agree, they need to fix their crap and make sure chargers are working. I'm hoping the new ones are more reliable and the seemed to simplify them by having one cord instead of two and only installing 350kw stations. Guess time will tell.
I'm hoping that when everyone can use the SC Network that EA will see such a dramatic drop in revenue they will be forced to finally get their act together. We all agree that we need more charging stations and station operators not less.
 

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point taken. also avoid ALLCAPS at all cost :CWL:
 

azbill

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Does anyone have any hard evidence that pre-conditioning saves a meaningful amount of time? I just set nav to a location near the chargers to avoid BMS working harder than it needs to. Seems like the amount of energy you lose pre-conditioning would cancel out the time benefit it saves getting a better charging curve. I'm no expert, serious question...

And agreed...it shouldn't be this hard.
In summer months it will not make a difference, but in the winter it will make a big difference. The colder the battery, the less power it can take. And when below freezing, it will not charge at all.

 
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My comment wasn't directed to you. However, you've been on here a long time and know all the tools for successful EV travels. Instead you made the same mistake 4x and never learned and decided to start a thread to whine.
You're not getting the message. Not here to whine. Here to educate and help others to avoid the same issues. While EA at this location is horrible, I owned up to my own mistake. Easy to do. My post was 100% purely to warn other Rivian owners to avoid this location. You apparently didn't read the rest of my post where I commented about HELPING others. All I was trying do here. I'm not part of the cancel culture environment. I believe in saying what you mean and not having to make excuses for it. If others want to manufacture false intentions from a good-willed statement or post, that's on them. I look for the positives first, not the other way around.
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