Absent flames shooting from the vehicle, it sounds like an incredibly dangerous failure mode not to allow the driver at least a few seconds to get to the side of the road.
do you think you could get the truck raised and secured, remove the underbody covers, drain the battery coolant, disconnect all connectors, undo the probably 3 dozen bolts, remove battery pack, and then do it all in reverse for the new pack plus whatever initializing/coding is required in less than 5 hours?
A whole new world...Personally, ill take multimeters over oil collection sumps, timing belt cover pullers, valve feeler gauges and piston ring pliers any day.
That is what showed up on my screen. It wouldn’t let me shift into neutral or limp to a parking lot. I was dead in my tracks. Hopefully you can get it fixed without getting a whole new battery. DangWas this they warning you got? Wondering if I’m getting new battery?
I have 1700 miles on it. Had to get it serviced a week ago due to shaking in the steering column. Today - I went to the garage and it smelled like an electrical fire. Got in the vehicle and there was a critical battery alert. Car will not move. Waiting for them to helpWell, after picking up my R1T in the Atlanta service center, we started our drive back to Nashville...until we got to about 5 miles away and that is when I was in the middle of an intersection turning and a "Critical Battery Issue" alert went off on the steering wheel screen. The vehicle immediately came to a stop and was subsequently stuck in park. I was unable to shift to neutral nor any other gear to move the R1T. We were stuck in the outside turn lane.
I ended up using SOS to call for police presence to control traffic. I also then had to dig through the app to find the roadside assistance, which was able to eventually connect me to the SC that I just left, then dispatch a technician (1 hour) .
The first technician was unable to get the laptop to connect via LTE, so they sent another tech with another laptop, which resulted in the same negative connectivity. I had performed about 5-6 software resets and another type of reset where I walked away from the vehicle about 50 feet away to avoid any of the keys, phone, or FOB to interfere in the reset. Nothing.
After about 30 more minutes, the two techs were able to hard unlock the brake system and push the R1T backward to the nearest gas-station to prepare for a tow trailer. The SC did seem to take it seriously, as my wife was able to get an uber back to the SC to relay the issue. She was able to take an Uber back to me, and the SC manager shortly followed in his own R1T. We attempted to cross load as much of my personal gear, car seat, and effects over to the manager's vehicle, but none of the gear tunnel nor tonneau, or tailgate would unlock, thus some of my stuff was stuck till they could bypass it. And I had one of my pistols in the center console, which locks with the vehicle, so I had to wait until that was unlocked as well.
While this was all going on, the SC was working on getting a tow and a rental vehicle for us. After about another hour, while back at the SC, they decided to let us use the manager's R1T as a loaner, and stated they would begin fixing the R1T on Monday and once complete, deliver it to me in Nashville. I am still waiting to hear what is actually wrong, but the critical battery error seemed to redline the whole truck.
I feel that the technicians and managers were doing their best and were respectful/picking up on our obvious disappointment. Moreover, I was a bit frustrated that I paid for a hotel the night prior to picking it up (5 hour drive) and invested well over 12 hours in breaking down, getting techs dispatched, getting a ride back to the SC, getting a loaner, and then driving a half fueled R1T back to TN.
Has anyone else had a critical battery issue? I also found it odd that I had almost 100 miles on my R1T prior to picking it up, as that seems high for a supposedly new car. Did they already have issues with it and had been driving it around in their pre-inspection?
Good thing I didn't waste more time doing a live review!
