Ontario Service Centre Location

[Wing]

I am so excite.... Apparently sales is supposed to contact me...

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[Duckjibe]

So far I am confused about the status of my order. I was sent an email to confirm after they updated my delivery window from February/March to December/January. The confirm link just logged into my account as always with no new messages or info. Was this what others got? The delivery window eventually went to processing. And then I got a “Let us know your plan” email where I confirmed my desired timeframe and method of contact. There was also a link to the R1 shop that gives a 404 error? Are people seeing better confirmation feedback? There was nothing in my account saying my configuration is locked in, just the same as it’s always been with the ability to edit it. I am not getting a confident feeling that anything has been confirmed. Customer service says I’ll be able to browse shop when service centre is open. Why send broken links?

Ok they fixed the link. R1 Shop is live for me in Ontario! Mostly Quad motors though and I was hoping for dual performance.

 

[Wing]

I logged back in and saw the green bar at the top that was not there earlier. I ordered!

I have a launch green / ocean coast / quad large with 20-inch wheels coming!

 

[JTG]

I just got the email to confirm the specs for Ontario.

All the options on the R1 shop were very similar to mine, but not there, I can hold waiting for an extra month. But surely is very tempting to get it in 1-2 weeks.

How does it look for the trade-in in our region? Too low ball offers or about right?
Also about financing, is Rivian giving a good rate?

I received my trade in quote today. Took a week to turn it around and was 25% lower than clutch.ca (some online quote) and 30% less than a local dealer. So even with tax benefit of trade-in not worth it.

If not wanting to delay the process and wanting/needing to trade-in probably a good idea to look elsewhere if my experience anything to go by (n=1)

I have not seen financing rates.

 

[Geocvl]

The link for the shop is linked to your account, but give it a try:
https://rivian.com/vehicle-shop/list

Interesting, the link worked for me.

 

[M13]

I’m just shocked that I’m a 2019 preorder holder and my delivery is scheduled for feb - mar 2024. In what order is this going?

I agree, I am also a 2019 pre-order holder, seems unjust…

 

[stickyfingers]

This is what the customer service rep told me this morning via chat:

"We currently offer only US access to R1 Shop and we hope to expand this to the Canadian market in the upcoming period".

I guess she is mis-informed if you guys are receiving access to the Shop.

 

[Wing]

This is what the customer service rep told me this morning via chat:

"We currently offer only US access to R1 Shop and we hope to expand this to the Canadian market in the upcoming period".

I guess she is mis-informed if you guys are receiving access to the Shop.

Yes for sure that's incorrect.

When I got home from work last night I logged in to the site normally. And at the top there was a big green banner "Limited time shop order now" Something like that. I clicked buy.

I now have a VIN for a Launch Edition R1T, Launch Green / OC / Quad! Pickup in 1 - 2 weeks.

It's very strange if you don't have access still, I posted on FB and a bunch of people said they were able to lock in as well.

 

[stickyfingers]

Happy for you man. No rush on my part tbh. I picked up a F-150 lightning in January and I have loved it. I changed my order to an R1S for the wife early this year. But we couldn't wait. Her lease was up this summer and picked up Model Y. Now we have to sell this Y before getting into the S. So no rush really - but waiting 4 years+ what's another couple of months.

Has anyone had any luck selling Tesla's? Her's only has 6,000km.

 

[Hunter16]

Can anyone that is locking in now or that has r1 shop access tell me if these rivians are 2023 or 2024 model year on registration? Just curious for resale down the road?

 

[Hunter16]

Well, we also couldn't pass up the Launch Green with FE on the R1 shop and just locked in! 1 to 2 weeks ! Geez, actually happening!

 

[Hunter16]

Customer support told us all the R1's in the shop are 2023 models, but we couldn't pass up the LG , not knowing how long theyd continue to show up for in the R1 Shop

 

[stickyfingers]

I spoke to a rep this morning and the SC is opening before EOY. They are hoping next week.

 

[Enjen]

This is what the customer service rep told me this morning via chat:

"We currently offer only US access to R1 Shop and we hope to expand this to the Canadian market in the upcoming period".

I guess she is mis-informed if you guys are receiving access to the Shop.

I wonder if only R1T reservation holders are being given access since there's only R1T's in the shop right now. Just a wild guess. I'm an Oct '21 reservation holder and first noticed Shop access yesterday morning, but I'm holding out for my preferred config.

With the powered tonneau replacements now underway, I'm also curious to see if they add the factory option back. Has anyone who has picked up one of these vehicles from the Shop asked a Guide if you'll be able to purchase the powered tonneau after delivery at the pre-price hike cost?

 

[Pennyarcade]

Anybody know if this service centre will allow test drives? I got an invite to configure the R1S, but would like to try it out before configuring.

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