Passenger side lower than driver side.

[jerseyff]

I feel like I have seen this numerous times with my truck, in fact I just made the comment Sunday when I turned back and glanced at the truck parked, "Sure looks like the parking lot isn't level!". But I have been noting it over and over so this makes me feel less crazy eyed, and now I can tell my wife it's not just me being infatuated over the new truck still

Similarly, now that I think about that side of the truck being lower, I feel like I may be hearing a tire rub when I turn hard left in a parking lot. Further testing required...

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[Dominoh]

Same issue, also take good 5 minutes to raise to off road height.

 

[acacia328]

I've seen this mentioned in a few places but does anyone know if the truck leaning to the passenger side has been identified by any service center as an issue? I had my truck in at the Minneapolis service center and one of the items I had listed was the lean. I was told everything checked out and the suspension was working as designed. However there's no way this isn't a problem. The truck regularly has an inch or more less space between the tire and wheel well trim on the passenger side regardless of the terrain it's parked on.

Mine was doing the same thing. The first time I sent it into service, I was told that everything was within spec (which was annoying). I let it go for the time being. I just had to send me truck back for service again and while it was there I had them do a deep dive into it again as I didn’t think it was ok.

Ultimately, after a couple of weeks of troubleshooting, they found that a ride height sensor bracket was out of alignment on my passenger side. So while all normal diagnostics were showing in spec the misalignment of the bracket wasn’t properly being detected in standard troubleshooting.

I would send it back to service and have them check that. I am getting my truck back tomorrow and should be able to confirm the fix.

 

[Lakor1t]

Mine was doing the same thing. The first time I sent it into service, I was told that everything was within spec (which was annoying). I let it go for the time being. I just had to send me truck back for service again and while it was there I had them do a deep dive into it again as I didn’t think it was ok.

Ultimately, after a couple of weeks of troubleshooting, they found that a ride height sensor bracket was out of alignment on my passenger side. So while all normal diagnostics were showing in spec the misalignment of the bracket wasn’t properly being detected in standard troubleshooting.

I would send it back to service and have them check that. I am getting my truck back tomorrow and should be able to confirm the fix.

Awesome info, thank you!

 

[SoCal Rob]

Break out your level, or back in next time and see if it leans the other direction.

The truck auto levels on surfaces to support things like roof top camping.

Do we know that to be true for the Rivians?

I only ask because the other vehicles I’ve driven with self-adjusting suspensions all attempted to keep the vehicle level relative to the ground / parallel to the flat surface or plane the vehicle sits on. So, if the surface is level (like a bubble level) then the vehicle should also be level (like a bubble level). On the other hand, if the flat surface is a 2 degree slope down towards the front of the vehicle then the vehicle will match that slope so it also appears to be down 2 degrees towards the front from the perspective of a bubble level.

Things get more complicated if the surface isn’t flat, though. Like if three of four tires sit on a flat surface and the fourth sits on a rock on the flat surface so it isn’t possible for all four tires to be on the same plane.

Campers and RVs, on the other hand, will self-level relative to a bubble level if they have a self-leveling jack system, provided the difference is within the mechanical limits of the jacks.

 

[AltaTruck]

I had this issue when I first got my truck in March. They had it at the service center to fix among some other things. I went out and measured from the ground to the f3nder lip on each side just now. This is on perfectly level, flat concrete. Driver's side 36.50" and the passenger side 34.75". So there is a difference of 1.75" between the two sides. I will be opening a ticket again for this.

 

[Craigins]

Do we know that to be true for the Rivians?

I only ask because the other vehicles I’ve driven with self-adjusting suspensions all attempted to keep the vehicle level relative to the ground / parallel to the flat surface or plane the vehicle sits on. So, if the surface is level (like a bubble level) then the vehicle should also be level (like a bubble level). On the other hand, if the flat surface is a 2 degree slope down towards the front of the vehicle then the vehicle will match that slope so it also appears to be down 2 degrees towards the front from the perspective of a bubble level.

Things get more complicated if the surface isn’t flat, though. Like if three of four tires sit on a flat surface and the fourth sits on a rock on the flat surface so it isn’t possible for all four tires to be on the same plane.

Campers and RVs, on the other hand, will self-level relative to a bubble level if they have a self-leveling jack system, provided the difference is within the mechanical limits of the jacks.

https://www.rivianforums.com/forum/...ption-to-self-level-the-truck.1313/post-43537

A quote from CS, so i guess it is 50/50 lol.

 

[RivianXpress]

Just measured mine. All purpose mode.

Driver side - 35 5/8
passenger - 34 3/4

20" wheels

 

[SoCal Rob]

https://www.rivianforums.com/forum/...ption-to-self-level-the-truck.1313/post-43537

A quote from CS, so i guess it is 50/50 lol.

Here are my thoughts on this statement from the CS agent, “7/15/2021, 6:19:36 PM - Anthony: Blocks will be a thing of the past! The vehicle will completely level itself with an automatic leveling feature!”

1. An automatic leveling feature could be like the tank turn feature: Something which may be released and which can then be activated in specific circumstances.

2. Realistically, this no-blocks statement probably isn’t close to universal, even if it is a feature which you activate while the vehicle is parked. Because of the limitations of the suspension, with max height at one end and min height at the other (6.5” height difference, IIRC) there are circumstances where even that cannot level the vehicle. A rise of 6.5 inches over almost 136 inches of run (wheelbase) is about 2.75 degrees of slope. I don’t think it’s unlikely to want to camp places with more slope than that and people will still need blocks if they do.

This is ~3 degrees per my phone to show a little more than the max difference front-to-rear.

If you’re someplace where you can park so the slope is side-to-side rather than front-to-rear then you can almost double it to about 5.5 degrees because the 67.3” track is almost half the wheelbase. Anything like this side-to-side or greater and you’ll need blocks:

I don’t camp in a RTT so maybe everyone camps places where these slopes seem crazy high and this will work in every scenario folks encounter. I’ve seen plenty of unimproved campsites where this doesn’t look out of bounds to me.

 

[CGM55082]

I just picked up my R1T last weekend. When I drove off the lot, I noticed the steering wheel wasn't aligned (leaning to the driver's side) when going straight down the road. They took it back to service to realign it twice but it's still an issue. Today I noticed my truck doesn't sit level either -- driver's side is higher than passenger side (measured about 3/4 inch difference in all purpose). I'll be anxious to see it/how this is resolved. It seems to me that a level sensor is off calibration.

 

[SoCal Rob]

I just picked up my R1T last weekend. When I drove off the lot, I noticed the steering wheel wasn't aligned (leaning to the driver's side) when going straight down the road. They took it back to service to realign it twice but it's still an issue. Today I noticed my truck doesn't sit level either -- driver's side is higher than passenger side (measured about 3/4 inch difference in all purpose). I'll be anxious to see it/how this is resolved. It seems to me that a level sensor is off calibration.

Is that 3/4” with the truck unlocked and ready to drive or locked and off? Also, is this with anyone in the driver’s seat or is the seat empty?

When I turn off our LR3, get out, and lock it after a drive it adjusts the suspension to compensate for weight removed: people and/or cargo. Maybe Rivian omitted that post-drive suspension adjustment.

 

[CGM55082]

Is that 3/4” with the truck unlocked and ready to drive or locked and off? Also, is this with anyone in the driver’s seat or is the seat empty?

When I turn off our LR3, get out, and lock it after a drive it adjusts the suspension to compensate for weight removed: people and/or cargo. Maybe Rivian omitted that post-drive suspension adjustment.

The 3/4 inch difference (higher on the driver's side) is there regardless of unlocked and ready to drive or locked and in sleep mode. No one is in the truck when these measurements are taken. I also take the measurements from two different places on each side to ensure it's not a difference in trim alignment or anything like that. Frankly that's overkill, because you can visually see the difference if you look from the front of the truck.

 

[SoCal Rob]

The 3/4 inch difference (higher on the driver's side) is there regardless of unlocked and ready to drive or locked and in sleep mode. No one is in the truck when these measurements are taken. I also take the measurements from two different places on each side to ensure it's not a difference in trim alignment or anything like that. Frankly that's overkill, because you can visually see the difference if you look from the front of the truck.

So if you get in your truck and someone takes the same measurements do they get the same results? In other words, is the vehicle keeping things even side to side when you’re behind the wheel and then the driver’s side raises when you get out?

If you get in the vehicle and it’s still 3/4” higher on the driver side versus the passenger side then it probably needs Rivian to calibrate the suspension but if it’s the same distance side to side when you get behind the wheel then it’s probably behaving correctly when being driven but there is an issue with it self-adjusting when people get out. The measurements should be from the wheel to the underside of the fender so they aren’t considering whether the ground is level, whether there are differences in tire pressure, etc.

Without a shop manual I don’t know what Rivian does as a diagnostic test and what they consider to be within specifications. I’m pretty sure the method of measuring (wheel edge or wheel center cap to fender) is pretty standard for anything with air suspension but maybe Rivian does things differently.

 

[ATL_Canes]

Mine was doing the same thing. The first time I sent it into service, I was told that everything was within spec (which was annoying). I let it go for the time being. I just had to send me truck back for service again and while it was there I had them do a deep dive into it again as I didn’t think it was ok.

Ultimately, after a couple of weeks of troubleshooting, they found that a ride height sensor bracket was out of alignment on my passenger side. So while all normal diagnostics were showing in spec the misalignment of the bracket wasn’t properly being detected in standard troubleshooting.

I would send it back to service and have them check that. I am getting my truck back tomorrow and should be able to confirm the fix.

Circling back to this to see if this fixed the issue. If so, I foresee a bunch of service tickets being opened…

 

[acacia328]

Circling back to this to see if this fixed the issue. If so, I foresee a bunch of service tickets being opened…

Thanks for the reminder. The truck got back later Wednesday than expected so I am only about a day and half into it. However, so far so good. It’s gone through several aero dynamic adjustments on the road as well as the auto-adjust a few times. Additionally I have manually adjusted the ride height a time or two from the screen and it seems to have held level as well. I would say, at least for now, that the bracket adjustment did in fact fix my issue. Time will tell if it is a permanent fix or not but I am very hopeful and optimistic at this point.

It may not be a silver bullet for everyone but for those that are experiencing the same issue and have had recalibrations done without positive results, it is absolutely worth checking into to see if it can fix yours.

I think there was a question or two in here around if the slope was potentially load dependent (passenger or cargo). Mine always exhibited the same behavior whether fully empty, one/more passengers and/or after exiting. It’s certainly possible that some could be affected in that manner but just sharing that mine was not as a data point.

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