Rivian R1T CV axle failure missed by service center

[rkalbiar]

Rivian, please acknowledge and address this!

Sponsored

 

[jjswan33]

So am I to interpret this as the alleged cause of low speed clunking sounds a lot of us hear in our trucks? Curious to hear what the response from Rivian will be, they must know already if that is the case.

 

[rkalbiar]

Mines more of a clicking than clunking, does clunk sometimes, but I only have ~ 100 miles on mine... and that is exactly what mine sounds like.

 

[Dark-Fx]

So am I to interpret this as the alleged cause of low speed clunking sounds a lot of us hear in our trucks? Curious to hear what the response from Rivian will be, they must know already if that is the case.

It would explain why my steering vibration is happening intermittently. Sometimes the driveshaft maintains alignment and sometimes it's out of alignment while it spins.

 

[PurpleTrain]

Does the rear have the same problem?

 

[crashmtb]

Rivian ain’t here, man. Twitter it at them. Big Oof, though

 

[rkalbiar]

I did hit em' up on Twitter and Instagram, but we need many more folks to do the same...

 

[mini2nut]

Great post!

 

[R1Tom]

I suspected this too. I want sure if normal when I found it. But it explains the noises and the wobbles.

 

[Snazzy Labs]

I observed a clunking noise as described, but I also started getting intermittent winding squeak going at low speeds. Observed at all suspensions heights. Would come and go away. My service center originally said it was normal behavior; however, I rejected that idea after it continued to progressively get worse and I took to complaining on Twitter.




Several other owners replied with the same noise discovered on their vehicles with varying levels of severity. Some service centers tried to re-lube the CVs, others (like mine) did nothing and said it was normal behavior.




For good or bad it raised enough ears at Rivian that my guide reached out and scheduled service immediately. My service center couldn't diagnose the issue immediately and requested an engineer fly out to Salt Lake to take a look. I don't know if they plan to make parts changes or if they already have and there's a series of VINs affected, but they replaced my CVs and bearing hubs. A pretty major job but I can report the sounds are gone. I still get normal squeaky suspension noise, but that's it. Who knows if this is a permanent fix or if things will gradually break once again.

Hopefully, they didn't address my issue because "grumpy kinda-well-known YouTube man complaining" and they actually intend to help all customers with the issue. Please update me with what your SCs indicate to you. Would love to know and maybe I can help rally up some public support. Thanks.

 

[DaveA]

Small clicks when on / off accelerator I have…no squeaky-ness like Snazzy though…

But of note from video…power steering pump running like that for no reason is definitely part of the phantom drain problem. I’ve heard that same noise randomly when truck is locked and “asleep” and assumed it was battery cooling pump. ?‍

 

[Eticket99]

Rivian, please acknowledge and address this!

just got my truck yesterday, 100 miles on it, don't notice any noises on it as those described here, did check the shaft and am getting a similar albeit slightly less movement as you from this video.

 

[Dirty_B]

Dude your alignment is off as well. Time like 2:28 you can see the cam washer has shifted - green stripe not aligned?

 

[Dirty_B]

OBTW, had same sound. RVA SC knew exact fix, done 1 day. Someone needs to educate your service center. They replaced and torqued the axle bolts on front half shafts.

 

[Mike Hunt]

Just check my inner CV joints and they wiggly too just like the video.

And, I found an oil leak. Called it in and waiting for resolution.

Sponsored