Rear dampener needs replaced, just past warranty

[hunterj]

I recently dropped off my R1T off at the service center for a winter tire replacement and the SC called back to say that I willneed rear dampeners replaced on both sides. Unfortunately, I am at \~67k miles, which is past the warranty of 60k miles - passed last month. They quoted me for $4000 for replacement of both rear dampeners.



Wondering if I have any recourse here being so close to warranty or if I'm just SOL. The SC did say they reached out to the regional manager to see if it could be covered under warranty and was 'denied'.



Really frustrating since this doesn't seem like an issue that was caused by anything I did and I was hoping to see if anyone here who has had a similar issue can provide some guidance.

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[Thedude]

If you were a few hundred miles maybe they’d make an exception but you’re pretty far past. Shocks are a wear item and expected to require replacement during the life of the vehicle. Unfortunately these are $4000 not $400 like most pickups.

 

[ndmiller]

Find a set on a crashed Rivian.

 

[NY_Rob]

Shocks are a wear item and expected to require replacement during the life of the vehicle. Unfortunately these are $4000 not $400 like most pickups.

$4,000 is for one axle, so the full set of four could be an $8,000+ expense, and in this case happened at 67K miles which is very early in the "life of the vehicle" for a modern automobile. Let's hope this is a one-off occurrence for the R1 Gen 1 models.

Sure glad the R2 isn't using air $uspension.

 

[kenyee]

I think the general average for an air suspension is five years but $4k ?

 

[NY_Rob]

I think the general average for an air suspension is five years..

Perfect, just when the 5 year B to B warranty is up.

 

[Thedude]

I think the general average for an air suspension is five years but $4k ?

Suspension life really can’t be measured in years but in cycles. That said, five years driving the average yearly distance works out to 67,500 miles. Coincidence?

 

[Mr. Ham]

And this is why jjswan sold.
I'm guessing you can't just buy the parts from them, and then do it your self.
That would be my ideal situation.
Its the only way I could afford a BMW, or Land rover in my younger years. By doing the work my self.
I wish there was an easy way to order parts like this from Rivian.
Maybe I'd find out what is needed and scour eBay for it.

 

[Fencer]

Sorry to hear that John. Thanks for heads up. I am rapidly approaching 100K miles and I had them replaced under the warranty just shy of 60K.

 

[Hereforthesnacks]

I think the narrative has been to get rid of the R1 before warranty expires.

 

[Donald Stanfield]

Many people here have yet to buy many cars in this price range to be shocked about this. This is why most people who buy cars this expensive trade them every few years. It's not worth dealing with the repair costs and parts availability.

 

[Mathme]

60k for a set of airbags seems low to me. My past two cars had air suspension and when I sold them just shy of 100k miles, there were no issues.

In fact, both cars only needed front brake pads and rotors replaced and that was when they were both about 85k. And even at their credit, I chose to replace a little bit early because I was also towing a boat and that by its very nature is harder on those brakes.

 

[Dark-Fx]

What happens if you don't get them replaced? I bet if the seals have gone bad it might be technically possible to rebuild them.

 

[hunterj]

What happens if you don't get them replaced? I bet if the seals have gone bad it might be technically possible to rebuild them.

so they told me that it is not imperative that it be replaced right this moment.

but they said there is fluid leaking and will eventually not be able to adjust ride height and eventually become a safety risk. at which point I'm GUESSING it would go into limp mode and limit your speed to 25mph or something like that

 

[strykerwsu]

well that $4k decision on ext wty before I hit 10k looks like might be worth it. Just not sure I’ll keep r1s as long as the T

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