Reset Procedures -- 3 Types: Sleep, Infotainment, Full Reset

[EastPondR1T]

what ended up happening?

they towed it to the shop. Was a software issue. They gave me a rental and replace 12v batteries and did a software fix/update. It was a terrific experience. After my repair they sent an over the air update that fixed the issue on the sensor that failed for all other R1Ts.
overall it was a great experience considering it us to be towed. Since then no other issues.

Sponsored

 

[R1SionLife]

I have 5000 miles and first major issue. Completely dead. Non of the resets worked. 200 miles was on the range. Sitting in my garage. Went to get in for an important meeting and nothing. Dead. No reverse or forward or resets nothing. Very disappointing. No loaners and no rentals until the next day.
Never felt so disappointed. Plus the Rivian rep suggested I am liable for the tow unless the technician says it’s a warranty issue. I mean a 2 month old vehicle dead in my garage with 200 mile range last checked when I parked it 3 hrs earlier seems like a warranty issue to me.
We shall see how this plays out now.

what came of this?