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Rblue

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A quick intro
Consider this a novice review by someone who doesn't consistently write product reviews. I wanted to contribute to the forum a bit since I've been largely lurking for about a year now.

Background on me: I come from owning a 1999 TJ and 2016 JK before owning an R1T. I grew up in the rust belt; as such, I think my family has a typical background in the automotive industry, and my grandfather and father both worked for Jeep. So I grew up replacing radiators, doing drum and disc brake changes, spark plugs, serpentine belts, oil changes, etc. I am competent in basic auto repair and maintenance but far from an experienced mechanic. The R1T is our first EV; related we considered a Model Y parallel to the R1T. We can go into that decision-making process if anyone is interested.

We took delivery of an Adventure edition R1T in late September, VIN 12xxx. The JK was a trade-in for the R1T. Since taking delivery, the R1T has become our daily driver over our hybrid. The R1T is definitely in the top tier of vehicles I've driven. Given a theoretical triangle of opposing vertices: price, performance, and quality, I couldn't be happier with the way the R1T seems to balance those qualities.

Since taking delivery at a nearby service center, we have put 5000 miles in 3 months, which is wild to write since, during peak-pandemic, neither of our vehicles put on serious mileage. Roughly 2300 miles encompass a recent road trip from CO to TX and back. We took a few small rocks on the route; Kansas was pretty windy, no significant chips or cracks in the glass (for those who are tracking that concern)

Service
We have had the vehicle in for service two times.

The first service appointment was to address:
  • The (seemingly) common cabin noise due to A-Pillar weather stripping issue
  • Water "sloshing" noise in the doors after washing the truck.
These are minor issues to me. Everyone was great to work with, from the Rivian Care agents to the service center techs; all parties involved were responsive and answered my questions.

The second (and currently ongoing issue)
A few days before December 25th, and just after the cold/snow that hit recently, I noticed a small puddle that seemed to have dried under the truck and attributed it to some residual water after a car wash. That assumption was incorrect. On the morning of the 25th, we went to hop in the truck to visit some friends, and I noticed a patch of blue snow underneath the driver's side of the frunk, right by the wheel well. I think to myself: "That probably isn't ideal..." so I take some pictures:

Rivian R1T R1S Review: 5000 miles, 3ish months later IMG_0595
Rivian R1T R1S Review: 5000 miles, 3ish months later IMG_0593
Rivian R1T R1S Review: 5000 miles, 3ish months later IMG_0594


We then hop in the truck and run our errand. Once we arrive at our destination, a 12-minute drive, we spend ten minutes at our friends' place to exchange cookies and chat briefly. We hop back in the truck and receive a "Please add more coolant" warning, which I thought, "ahh that must have been that blue fluid". The truck was operating just fine, and I resolved to submit a ticket that evening. On the way home, we received a notification that "Truck will resume normal operation once the battery reaches appropriate temperature" It was 50 degrees outside after having been driven and on for roughly 20 minutes. We then notice that the power meter (the bar on the right-hand side of the dash) has millimeters of "normal" operation on either side of the baseline, something I didn't see even when temps hit -10 just days before. Acceleration was sluggish as best, and brake regen was practically gone.

for reference:

Rivian R1T R1S Review: 5000 miles, 3ish months later IMG_0628


We resolved to drive my wife's vehicle until the truck was back from getting serviced.


Current service continued
I filed two tickets, one for the coolant warning and another for the vehicle's acceleration/deceleration issue. I realize these are likely related items; however, to be sure everything is looked at, two tickets were created since the problems aren't explicitly related.

A care agent contacted me on the morning of the 28th. Without prompting on my part, he immediately offered to arrange a complimentary tow to the service center (3 miles away); he expressed concern about driving the truck to the service center with that behavior and symptom combination. 2 hours later, a wrecker showed up and loaded the truck up with a little assistance on how to operate the truck since this was the first time this driver had seen an R1T as a client.

I signed the work estimate for $0.00, including coolant system diagnostics, 1.5 hours of coolant system labor, and the tow. Nothing explicitly called out about the battery in the work order, so I'll double-check when we pick the vehicle up. Still, after reading through posts here, I think our blue drip, battery temperature warning, and vehicle performance are related.

Current take
We love our R1T. As far as vehicles go, they seem to be more practical and capable than our Rubicon was and, for all the reasons you might expect, much more enjoyable to drive. Road tripping 2300 miles was a dream, aside from Francis Energy chargers in Oklahoma ? , we used highway assist judiciously and found it reliable; the truck stayed centered in our lane. I have some critiques of the driver+/highway assist system, but that's content for another post.

I will update the thread once I get more info about our current service situation.


p.s. I wrote this up a few days ago; apologies for any weird tenses that might make this difficult to read
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COdogman

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Welcome and thank you for the thorough review! Sorry you’ve had a few issues, but glad to hear Rivian is taking good care of you. The Denver service center is top notch by all accounts.
 
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Rblue

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Thanks, and I think the issues up until this week have been minor, especially considering how few of these Rivian has built up to now.

I am still impressed with the truck and wouldn't change my decision in any way. We can't wait to get it back soon.
 

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A quick intro
Consider this a novice review by someone who doesn't consistently write product reviews. I wanted to contribute to the forum a bit since I've been largely lurking for about a year now.

Background on me: I come from owning a 1999 TJ and 2016 JK before owning an R1T. I grew up in the rust belt; as such, I think my family has a typical background in the automotive industry, and my grandfather and father both worked for Jeep. So I grew up replacing radiators, doing drum and disc brake changes, spark plugs, serpentine belts, oil changes, etc. I am competent in basic auto repair and maintenance but far from an experienced mechanic. The R1T is our first EV; related we considered a Model Y parallel to the R1T. We can go into that decision-making process if anyone is interested.

We took delivery of an Adventure edition R1T in late September, VIN 12xxx. The JK was a trade-in for the R1T. Since taking delivery, the R1T has become our daily driver over our hybrid. The R1T is definitely in the top tier of vehicles I've driven. Given a theoretical triangle of opposing vertices: price, performance, and quality, I couldn't be happier with the way the R1T seems to balance those qualities.

Since taking delivery at a nearby service center, we have put 5000 miles in 3 months, which is wild to write since, during peak-pandemic, neither of our vehicles put on serious mileage. Roughly 2300 miles encompass a recent road trip from CO to TX and back. We took a few small rocks on the route; Kansas was pretty windy, no significant chips or cracks in the glass (for those who are tracking that concern)

Service
We have had the vehicle in for service two times.

The first service appointment was to address:
  • The (seemingly) common cabin noise due to A-Pillar weather stripping issue
  • Water "sloshing" noise in the doors after washing the truck.
These are minor issues to me. Everyone was great to work with, from the Rivian Care agents to the service center techs; all parties involved were responsive and answered my questions.

The second and currently ongoing issue is due to a series of items.
A few days before December 25th, and just after the cold/snow that hit recently, I noticed a small puddle that seemed to have dried under the truck and attributed it to some residual water after a car wash. That assumption was incorrect. On the morning of the 25th, we went to hop in the truck to visit some friends, and I noticed a patch of blue snow underneath the driver's side of the frunk, right by the wheel well. I think to myself: "That probably isn't ideal..." so I take some pictures:

IMG_0595.jpg
IMG_0593.jpg
IMG_0594.jpg


We then hop in the truck and run our errand. Once we arrive at our destination, a 12-minute drive, we spend ten minutes at our friends' place to exchange cookies and chat briefly. We hop back in the truck and receive a "Please add more coolant" warning, which I thought, "ahh that must have been that blue fluid". The truck was operating just fine, and I resolved to submit a ticket that evening. On the way home, we received a notification that "Truck will resume normal operation once the battery reaches appropriate temperature" It was 50 degrees outside after having been driven and on for roughly 20 minutes. We then notice that the power meter (the bar on the right-hand side of the dash) has millimeters of "normal" operation on either side of the baseline, something I didn't see even when temps hit -10 just days before. Acceleration was sluggish as best, and brake regen was practically gone.

for reference:

IMG_0628.jpg


We resolved to drive my wife's vehicle until the truck was back from getting serviced.


Current service continued
I filed two tickets, one for the coolant warning and another for the vehicle's acceleration/deceleration issue. I realize these are likely related items; however, to be sure everything is looked at, two tickets were created since the problems aren't explicitly related.

A care agent contacted me on the morning of the 28th. Without prompting on my part, he immediately offered to arrange a complimentary tow to the service center (3 miles away); he expressed concern about driving the truck to the service center with that behavior and symptom combination. 2 hours later, a wrecker showed up and loaded the truck up with a little assistance on how to operate the truck since this was the first time this driver had seen an R1T as a client.

I signed the work estimate for $0.00, including coolant system diagnostics, 1.5 hours of coolant system labor, and the tow. Nothing explicitly called out about the battery in the work order, so I'll double-check when we pick the vehicle up. Still, after reading through posts here, I think our blue drip, battery temperature warning, and vehicle performance are related.

Current take
We love our R1T. As far as vehicles go, they are more practical and capable than our old Rubicon and, for all the reasons you might expect, much more enjoyable to drive. Road tripping 2300 miles was a dream, aside from Francis Energy chargers in Oklahoma ? , we used highway assist judiciously and found it reliable; the truck stayed centered in our lane. I have some critiques of the driver+/highway assist system, but that's content for another post.

I will update the thread once I get more info about our current service situation.


p.s. I wrote this up a few days ago; apologies for any weird tenses that might make this difficult to read
I'll be curious why u developed a coolant leak for the battery.
 
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Rblue

Rblue

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I'll be curious why u developed a coolant leak for the battery
I'm glad you asked, the Denver service center called to let me know they need to replace the front-drive unit due to that coolant leak.

According to their diagnostics the coolant is leaking from the power inverter that is mated to the front-drive unit (which houses the motors). Since the inverter is mated to the drive-unit they can't repair the leak by replacing a gasket, and as a result the entire front-drive unit has to be replaced.

On the surface it seems curious that the power inverter leaking would result in battery coolant levels decreasing, unless the two components are a part of the same coolant loop. Which, in our scenario, could result in battery coolant being low.

As to why the power inverter is leaking, that's a great question and one I will ask when we go to pick the truck up. Understanding what the root-cause is could prove helpful to others here.

Some good news though, the DSC has a front-drive unit on hand and they are in the process of replacing it on our truck now.
 
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Great review. I am impressed by your patience. It seems there are issues with some R1 vehicles but not all. My estimated delivery is 2024. I would like to take long trips. I plan to stay within the city for the first 90 days just to make sure there aren't any issues. All the best with your R1.
 

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Just curious... Do you typically drive in Conserve Mode (i.e FWD mode)?
 

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The lack of serviceability of that gasket is concerning. Seems like equivalent of a oil pan gasket requiring complete replacement of an engine in an ice vehicle. Out of warranty is my concern....
 

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Just curious... Do you typically drive in Conserve Mode (i.e FWD mode)?
That's what I was thinking. Wondering if hauling all that weight in 2WD might have stressed the motor. You'd think, though, that was extensively tested in development.
 
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Just curious... Do you typically drive in Conserve Mode (i.e FWD mode)?
Due to the tire/engine wear that conserve will cause over time I typically drive in All-purpose, since most of our daily driving is under 100 mile RT.

Related to conserve mode, on our long road trip in early December we used conserve mode a reasonable amount, a pure shot in the dark estimate but maybe half the total miles of the trip, so 1200ish miles were done in conserve
 

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The lack of serviceability of that gasket is concerning. Seems like equivalent of a oil pan gasket requiring complete replacement of an engine in an ice vehicle. Out of warranty is my concern....
Good point! That’s a fair concern, and one I hadn’t considered. Out of warranty repair for this sounds pricey.

Our truck was offline in the app January 30th, on the 31st it came back online and the Service Center charged it to 100%. The battery seemed to behave normally, and accepted 20 mi/hour as anticipated. Still waiting for my call to go pick it up.

I intend to get a thorough break down of what the precise issue was, if there was any behavior while operating the truck that might have caused this, and how it can be prevented/found earlier.
 
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That's what I was thinking. Wondering if hauling all that weight in 2WD might have stressed the motor. You'd think, though, that was extensively tested in development.
We only tap Conserve as a drive mode on long trips, so I would be surprised if more than 1400-1600 miles on our truck were driven in conserve so far.

Agreed on the extensive testing bit, the type of driving we do is fairly tame, and have only used it for moving furniture/home depot runs, regarding heavier loads. Haven’t needed to tow with it yet. I would hope conserve mode was tested a fair amount in pre-production testing.
 
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We got the truck back last night right before the DSC closed. The entire front drive unit was replaced, and the front alignment was tuned up afterward to make sure the truck drives as expected.

Spoke with the service center lead on duty while picking up the truck.

Front-Drive Unit (coolant leak)
Rblue: Was there anything we did, driving it in conserve mode too much, or changing drive modes too often?

A: No, there was nothing at all you did. The only time we would see a leak like this is when someone goes rock crawling at 50 MPH and takes a big rock to their front-drive unit. There is nothing you could have done to prevent or cause this.

Washer fluid
Rblue: I need to add some more washer fluid, where can I go pick some more of the OEM stuff up?

A: The OEM fluid comes in 55 gallon drums, and you can't get it aftermarket. It does have a really interesting smell to it, right? Rainx or any other washer fluid will work just fine.


Additionally, our VIN is 12,xxx and DSC also performed FSAM-1105. Let me know if anyone else has any more questions, but the truck drives like it used to, just now with no leak.
 

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Interesting on the washer fluid… just used the washer fluid yesterday for the first time while driving on slushy roads in Tahoe (took delivery on our R1T Blue on Dec 22). My wife and I both noticed the smell every time I sprayed it. I thought it smelled similar to antifreeze; my wife thought it smelled like Listerine. I worked great though!!

Rivian R1T R1S Review: 5000 miles, 3ish months later 9585A0E3-87FD-46AA-AF87-12ABE6C3BED0
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