krtrice
Member
I had an appointment last week at the Chicago service center to fix this issue. They told me everything looked and sounded normal and didn’t fix a thing. Very frustrating.
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Well, that’s discouraging. I get that it’s happening to a lot of vehicles, but that sound is a clear NVH (noise/vibration/harshness) and can’t possibly be an intended sound. It clearly is an issue and calling it ‘normal’ Is just really frustrating.I had an appointment last week at the Chicago service center to fix this issue. They told me everything looked and sounded normal and didn’t fix a thing. Very frustrating.
I took my truck to the SF service center back in November for this issue. The mechanic rode with me and said he knew exactly what was happening and it was usually fixed by lubricating some of the half shaft parts. I was very skeptical, but the issue essentially disappeared and hasn't returned.Quick update: I brought my truck in for service and received the standard response: “it is operating as designed”. I expressed my dismay at that diagnosis, but they just reiterated that it was just the noises that these vehiclesmake.
VERY disappointed that Rivian refuses to fix this obvious issue.
if anyone else has had better luck getting this addressed recently, please let me know.
Thanks!
Several of us have had the half shafts lubricated more than once and the noise does return.I took my truck to the SF service center back in November for this issue. The mechanic rode with me and said he knew exactly what was happening and it was usually fixed by lubricating some of the half shaft parts. I was very skeptical, but the issue essentially disappeared and hasn't returned.