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Zathras

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We will have a solid solution and have made two designs already, so I'm not concerned about that. It's like you say, "we gotta make do with what we got..."
Please don't think we don't appreciate your efforts.
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Nixapatfan

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Your framing assumes a bias that simply isn't there. As DuoRivian already noted, this has nothing to do with Rivian consulting me or any third-party vendor. It's a straightforward observation, the R2 jack point design appears to lack end-user consideration. That's the point, nothing more.

From a business standpoint, I can build whatever interface is needed, so that angle is irrelevant. Hopefully you accept that, but who knows.
I'm with you on this it's not about business, If you were purely thinking from your business point of view like Rivian is you'd be ecstatic about a new propriety jacking point as it would mean more adapters to sell instead of people reusing their existing R1 adapters.
 

SANZC02

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This is why having engineering and manufacturing should be having cross meetings. I never allowed my mechanical engineers to cause a new part for no reason. If they had a handle on this they would have used the R1 part. It would reduce the cost of inventory and increase the availability. That’s just poor management.
Technically there is no R1 part, the R1 lift point is just an exposed section of the frame with a hole for the puck pin.

It is very possible with the change making the new battery pack a structural part of the frame that the R1 method was not viable.

I was looking at the R2 picture, seems a little like my Model S jack points. I can use my floor jack on those, may be able to on the R2 points as well.
 

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Unfortunately service centers can’t do state inspections so this is a yearly issue.
This is a choice, and I'm reasonably certain varies by state.

In the Commonwealth of PA, if a facility offers state inspection, they must be able to do both the emissions test and the safety inspection, and they must offer the service to all makes of vehicle, so understandably, Rivian would rather not bother. I'd bet that this isn't the case everywhere across the country and would expect that in some states, you may be able to get your annual inspection at a Rivian SC.
 

DuoRivian

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This is a choice, and I'm reasonably certain varies by state.

In the Commonwealth of PA, if a facility offers state inspection, they must be able to do both the emissions test and the safety inspection, and they must offer the service to all makes of vehicle.
Exactly and I am in PA so cannot go to a Rivian service center
 

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crashmtb

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I like the Mercedes and BMW jack points. However this looks slippery and too big in one dimension to fit most floor jacks. If it is replaceable, like some German cars, maybe someone will come up with a better design.
THe pad is almost certainly big enough for a floor jack saddle - has to be since two post lift pads are similar size. Looks like the depression in the middle is meant for the scissor jack that comes with the spare tire kit.
 

Yossarian

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Any chance that the entire pad can be removed, and so provide access to a roughly 2x4 inch jacking point into which a bespoke puck could be fitted?
 
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Mark_AZR1T

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Any chance that the entire pad can be removed, and so provide access to a roughly 2x4 inch jacking point into which a bespoke puck could be fitted?
This is the pertinent question of the day. We'll know soon enough.
 
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Mark_AZR1T

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THe pad is almost certainly big enough for a floor jack saddle - has to be since two post lift pads are similar size. Looks like the depression in the middle is meant for the scissor jack that comes with the spare tire kit.
The floor jack in Austin was too large to fit with a lift pad like this below (4"). Rivian Service Centers already have an adapter for lift posts, so it's not a direct fit.

Rivian R1T R1S R2 Jack Point Design - Potential Issues / Challenges 20260522_152929
 

Dave Cundiff

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I think I'm the one who implied that Rivian should have enlisted @Mark_AZR1T as a key external adviser, but apparently didn't. That wasn't @Mark_AZR1T, it was I:

I've learned to trust @Mark_AZR1T's engineering skills and common sense. If he's concerned, I'm concerned.

It has to be safe to lift the R2 in the field and at third-party shops -- not just at service centers. Rivian can't build enough service centers to do everything that every R2 owner will need.

I look forward to seeing how Rivian (and the Rivian community, if Rivian will let us) will assure safe lifting in all the places an R2 will need to be serviced. [Emphasis added.]
@jeeden made an error about who posted, or copied, this or something like it on Reddit:

... and the Identical thread the OP made on reddit
I think @Mark_AZR1T erred in describing @jeeden's behavior as trolling:

I'm the OP and I have never posted about this anywhere other than right here on the Rivian Forums, where I'm a site sponsor. Whatever Reddit thread you're referring to is not mine. Troll somewhere else.
@jeeden apologized to the same people he'd exposed to his error. He attempted a face-saving justification -- maybe "mansplaining," maybe just sadness that anyone was angry. But he apologized here -- which, as far as I know, was the only place where his error was seen.

***

I'm not telling anyone how to behave here -- but, dear Rivian family members, can we show each other some grace? Can we accept that we all make errors, despite our best intentions?

I say that with all respect to @Mark_AZR1T (who is a site sponsor, and has helped our family out of a jam) and @jeeden (a well-known member of this forum since 2020). Both of you are MUCH better than to label each other's behavior uncharitably.

Thanks, everyone, including @Mark_AZR1T and @jeeden, for helping to make our Rivian family a true community! Best to all!
 
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SeaMonkey80

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@Mark_AZR1T, I understand that this would be a good opportunity to create and sell new jack pucks for the R2. But, for those of us who have an R1 and who are considering purchasing an R2, would it be possible to create an adapter to fit the R2 jackpoints and still utilize the pucks we purchased and use for our R1?
 

Gen(R3)Xer

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Leasing Model 3 until R3X comes out, but now I have an R2 reservation as well.
I wonder if instead of "optimized for service center" they meant "optimized for manufacturing".

Maybe they just assumed what worked on the factory floor would work in a service center. That's not logical, but it sort of makes sense. The focus is manufacturability, not serviceability? 🤷‍♂️

Thanks for sharing this and it is very disappointing. I can see future stories of R2s falling off lifts and tire centers refusing to lift them.
When I took my Tesla Model 3 to Costco they didn’t lift it either. They used a small manual jack to change and rotate all the tires. Have Tesla done something weird, too?
 

Throwdown

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This is the new jack point for the R2. The 2"×4" high‑density polymer pad is the designated load surface, and the cavity in the center is difficult to justify from a functional standpoint for service facilities. The cavity would most likely be for a Rivian supplied scissor jack? Nothing outside that small rectangle is weight‑bearing, which means no traditional floor jack or bottle jack can properly interface with it. From a serviceability perspective, it’s an unusual choice

Rivian uses a small‑diameter round aluminum puck with a cross‑hatched top for lifting, and as a vendor, I’ve seen both that puck and the service‑center lift adapter firsthand. This design has the potential to create real challenges for tire shops and general service facilities unfamiliar with the R2’s lift geometry, as well as the DIY crowd.

When speaking with the Rivian team, they noted the jack point was optimized for their service centers. Even so, the R1 design is significantly more forgiving when it comes to locating and securing a jackpuck (lift adapter). Below is an example (photo taken by me) of the cross‑hatch imprint from the production R2 lift puck provided by Rivian Engineering.


R2 Jack Point.webp
I see no issues with this, they arent recessed. A taycan, panamera, and e-macan are almost identical. You need no special tool to lift them or use a jack on them
 

crashmtb

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The floor jack in Austin was too large to fit with a lift pad like this below (4"). Rivian Service Centers already have an adapter for lift posts, so it's not a direct fit.

20260522_152929.webp
So the jack point on the car is not even wide enough for a typical floor jack saddle?
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