Broken tonneau, cracked roofs, pooling water, keys not working....taking delivery now seems like a joke.

[Dark-Fx]

I don't agree with this only because there are tons of folks legitimately waiting on rivian for Max pack, manual tonneau, things that have been mentioned since the onset of the brand.

You could simply say, I'm waiting for max pack, tonneau, etc and they should legitimately respect that.

If your original configuration has something they are not currently producing, Rivian wouldn't ask those people to commit to production yet, so it's kind of a non issue?

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[Moon]

Probably a good one for the ignore list.

This thread is becoming very sensational and going to stay on top for all wrong reasons.

 

[GOFAST]

I can understand where you’re coming from to a point as my truck was delivered with a non-operational tonneau after they told me it passed inspection.
- I was pissed they put me in the position of having to choose to accept a truck with a broken feature I paid for after it was delivered and sitting in my driveway - feedback provided to guide and Due Bill generated. In the end it will get fixed.
- Registration has been a cluster and I’ll be taking care of it myself.

Those issues aside, I love my truck and wouldn’t trade it for anything else. Drives perfect, super quite and nothing but impressed almost a month in. Glad I passed on a F150L.

 

[mabowden]

If your original configuration has something they are not currently producing, Rivian wouldn't ask those people to commit to production yet, so it's kind of a non issue?

Yes and no IMHO. If a guide contacts you, I believe you should be able to say "changed my mind to a max pack, manual tonneau, etc" and they shouldn't threaten you with losing the price advantage. Just my $.02

 

[Dark-Fx]

Yes and no IMHO. If a guide contacts you, I believe you should be able to say "changed my mind to a max pack, manual tonneau, etc" and they shouldn't threaten you with losing the price advantage. Just my $.02

Sure, but they currently won't let you change to the small LFP pack and/or dual motor without giving up your pricing advantage. Anything else has a good chance of being produced within the next year. I'd say by the time they are ready to ship those options they should make people commit to a configuration.

 

[R1Sky Business]

Same.

Mine is also missing a truck.

No shots below the belt

 

[Metaphor]

Been a lurker here for a long time as we have all been on this journey to seeing Rivian deliver.

For the OP: Sitting on the internet and watching these forums is a hard thing to do. You hope to love the Rivian you think you ordered which is a perfect vision of what you think is should be. Every time you see a post with problems, it sows a seed of doubt. There is no guarantee of a perfect vehicle (as you already know they don't exist) and every post here seems to highlight the downside of your choice to preorder.

I think all of us have had second thoughts from right after putting our deposit down to watching the stock tank from IPO, to seeing peoples with early vehicles. I know i sure have had them in the past 2.5 years.

All i can tell you is my experience which is this:

After all the FUD i have encountered while waiting, my entire experience has been overwhelmingly positive. From my interactions with Rivian, my excellent guide communications, the first-mile ride experience, my 8 step process, and my delivery are some of the best automotive experiences I've ever had (After owning Porsche, Tesla, BMW, Ford, Toyota, Subaru, Dodge vehicles new from the dealer). I have had my Rivian for 3 weeks VIN6018 (Non Launch Edition -don't know why everyone is so paranoid about VINs, but ¯\_(ツ)_/¯ ).

Do i have issues? Yes - two of them:

• The charge port panels rub slightly when opening and closing and needs adjusting
• The Rear Drivers Side door black rocker trim doesn't sit flush. by almost 1/2 inch which is out of reasonable tolerances imho.

Rivian is fixing these and the process has been easy (and yes they are a month out which isnt any different that tesla was and still is for many repairs). Finding issues like these are no different that any vehicle ive ever owned with the exception of maybe Porsche and honestly I'm surprised i didn't find more from all the FUD that was in my head. I felt the same about my tesla too - I thought that there were going to be huge things wrong with it, and quality was going to be poor - but ive never really had this experience with any vehicle.

Please consider that my anecdotal data point is not what im trying to sell you on, but more these thoughts: We go to forums to try and learn about what we don't know so we can make informed decisions and reduce our risks. We know there are vehicles with major issues - My friend had a 911 with a total engine failure within 4 weeks of ownership while mine was the best car ive ever received as new. You cant control your risk and yet you also know that every person here is an extreme early adopter and we are all hyper vigilant about reporting if once stich on the trim is out of place or frayed. Take all this with a grain of salt. I have met with 20-ish R1T Owners in the PNW so far and we generally are all the same - we have a few trim issues, 2-3 of em have axel play that thunks, we all have tonneau issues ranging from snapping noises to jamming. Everyone I've talked to is still glad they have their truck, believe that rivian is taking care of them and is learning as we go, but that they value their customers greatly.

You just cant predict your future past that. You might get the worst vehicle they will ever produce and its a lemon. You might get their best too. Chances are you are going to get what most owners have which is a great vehicle with a few niggles that rivian will correct. If you dont like all the uncertainty and stress of being an extreme early adopter then give it the time you need:

No one says it better then our friend Simon Sinek: Law of Diffusion of Innovation

we are in the first 2.5% of what likely will be Rivians Customer base. Its a Scary and yet very exciting place to be. It isnt a good or bad thing to be or not to be here. It, however, is the choice you are struggling with right now.

 

[Yellow Buddy]

Or go buy a Lighting ?

What makes you think the Lightning doesn't have any issues? I own one, it has issues!

Granted, I don't have an air suspension to overheat or adjust at random, no powered tonneau to get stuck, no underbody shield to tighten, no glass roof to shatter, no phone as a key, or proximity key to trigger weird lock unlocks, not even floor mats (vinyl floors) to get soaked!

But my vinyl - sorry - vegan seat cover wasn't attached correctly at the factory on one side. I had to tuck it back in. Issue!

The features can't break if I don't have them!

 

[Yellow Buddy]

I am really curious if Rivian will honor your pricing if you delay delivery? When your number comes up, it’s a simple yes/no decision. Delaying for quality on a startup will be YEARS (look at Tesla). Rivian has no reason to postpone your delivery at the current price. As a shareholder, I want them to get these loss leaders off the books ASAP.

Good luck. There is another thread where Rivian is not reinstating someone’s order. You may be the next one to be actively cancelled!

Loophole - change it to a R1S Max Pack. You'll get as much time as you need...

 

[NY_Rob]

Whatever you think of Rivian's lack of quality, they've got nothing on Tesla.
Early on Tesla had it just as bad if not worse than Rivian. They were replacing drive units, batteries, display's etc, etc.. like they were wiper blades. Even their Imperious Leader got stranded several times and has admitted early vehicles were crap... but that didn't keep Tesla from selling them or people from buying them.

Rivian will work through it's teething pains and it's cool if you want to sit it out.. but by all accounts you'll be missing out on a super fun ride in the meantime.

 

[Mbxmikey]

14,000 miles and all I have to show for it is a broken tonneau cover. Rivian opened it permanently until they have a repair. Call me an uninformed beta tester but i paid roughly $1,400 for those 14,000 miles of driving vs $6,000 in gas that I would have paid for those miles waiting for others to beta test. Seems like a pretty simple decision to me…. The cost of the truck was roughly the same as I would have paid to buy a new version of my existing ICE truck so thats not a factor. Switch over to EV as soon as possible is my advice.

 

[emoore]

Loophole - change it to a R1S Max Pack. You'll get as much time as you need...

You can’t. There is no R1S max pack.

 

[miasm]

5k miles in, no issues. Tonneau cover can be finicky, but generally works.

I know 6 other Rivian owners in my area, and all of them ZERO issues other than finicky tonneau covers.

The internet is always a biased sample.

 

[mini2nut]

I think most Rivian buyers realize going in that they are first adopters from a brand new car company and EXPECT issues. The 5/60k gives most buyers the level of comfort to take the risk on a large purchase.

In exchange buyers get the novelty of driving a vehicle that stands out from the crowd.

 

[SANZC02]

I am pretty sure everyone with a preorder understands the risk.

You also need understand forums tend to be gripe sites and are made up of a small subset of actual owners. So has to be consumed with a bias filter in place.

Rivian has probably delivered close to 12k if not more R1S and R1T vehicles. Even if the issue rate was as low as 2% of vehicles (I’m sure it is higher, especially for the earliest builds but using this number to make a point) there would be 240 people complaining and 11,760 people quietly sitting on the side. There is a reason the term “vocal minority” exists.

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