Passenger side lower than driver side.

[aw113sgte]

This may be a software issue. To narrow it down, you can view the current height of the suspension in the RIDE menu. It is not abnormal for the left front to be lower on my truck, but it also shows this in in the RIDE setting (I don't have my truck with me now so I can't tell you the exact setting but if you type in "height" there is one that is pretty clear in it's name).
When I parked my truck, it was sagging a bit, then when I went out later it was level. I checked the height values and they were within a couple mm left to right.

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[AxelR]

This gives me Land Rover forums PTSD.
It happened to one of my LR4s some years ago and it was the sensor. What they called sensor is a little plastic piece that’s 3-4 inches long. They replaced it and the truck was leveled.
The LR crowd had come up with a trick for the suspension to gain some clearance. Swap that plastic rod with a metal one slightly shorter and you could gain an inch or two. Someone even offered an adjustable link.
I opted for a Canadian system which you plugged into the OBD port and controlled with an app. That gave you the ability to control each corner independently (or all 4 at once) and set values to the mm.
A few years of air suspension experience tells me that something is wrong and should be corrected on these trucks experiencing this imbalance.
Good luck

 

[BCan]

Picked up truck today. Right front passenger same - low. That tire was actually in the wheel well. When I pointed this out to the service rep…she was surprised…went and got a tech…he was surprised/confused. They said it was level in the service center all night after running all the suspension diagnostics, etc. We raised the truck…uneven. The only change between the service center to the parking lot would be the temp. They are ordering a new air strut and sensor. I’m OK with the response…as at least they acknowledge it isn’t correct and they are willing to replace all the components as necessary. FWIW, the tech said it was within the “3mm tolerance” post calibration…so 3mm might be a thing.

To be continued….

 

[BCan]

Picked up truck today. Right front passenger same - low. That tire was actually in the wheel well. When I pointed this out to the service rep…she was surprised…went and got a tech…he was surprised/confused. They said it was level in the service center all night after running all the suspension diagnostics, etc. We raised the truck…uneven. The only change between the service center to the parking lot would be the temp. They are ordering a new air strut and sensor. I’m OK with the response…as at least they acknowledge it isn’t correct and they are willing to replace all the components as necessary. FWIW, the tech said it was within the “3mm tolerance” post calibration…so 3mm might be a thing.

To be continued….

Got my “Service Recap”…says it’s fixed. WTF.

 

[CGM55082]

This may be a software issue. To narrow it down, you can view the current height of the suspension in the RIDE menu. It is not abnormal for the left front to be lower on my truck, but it also shows this in in the RIDE setting (I don't have my truck with me now so I can't tell you the exact setting but if you type in "height" there is one that is pretty clear in it's name).
When I parked my truck, it was sagging a bit, then when I went out later it was level. I checked the height values and they were within a couple mm left to right.

Where are you finding height values in the menu?

Picked up truck today. Right front passenger same - low. That tire was actually in the wheel well. When I pointed this out to the service rep…she was surprised…went and got a tech…he was surprised/confused. They said it was level in the service center all night after running all the suspension diagnostics, etc. We raised the truck…uneven. The only change between the service center to the parking lot would be the temp. They are ordering a new air strut and sensor. I’m OK with the response…as at least they acknowledge it isn’t correct and they are willing to replace all the components as necessary. FWIW, the tech said it was within the “3mm tolerance” post calibration…so 3mm might be a thing.

To be continued….

Thanks for the update on this. At least you were able to get it documented/acknowledged and have a potential solution on the way. Did they say how long it would be before they have the new part?

 

[BCan]

Where are you finding height values in the menu?

Thanks for the update on this. At least you were able to get it documented/acknowledged and have a potential solution on the way. Did they say how long it would be before they have the new part?

The “Ride” mode is entered via the main screen

1) tap the three dots
2)tap the upper black bar on the screen 5 times
3)go back to the three dots and you’ll have a new “Ride” option. Select and tap quote screen 5 times
4) pin 7433
5) don’t do step 1

you can search “height” in the dashboard.

mine says within 1mm. It isn’t. Not much to accomplish here in these menus to help with our problem.

 

[godfodder0901]

The “Ride” mode is entered via the main screen

1) tap the three dots
2)tap the upper black bar on the screen 5 times
3)go back to the three dots and you’ll have a new “Ride” option. Select and tap quote screen 5 times
4) pin 7433

you can search “height” in the dashboard.

mine says within 1mm. It isn’t. Not much to accomplish here in these menus to help with our problem.

You can omit step one.

 

[BCan]

You can omit step one.

post corrected!

 

[ATL_Canes]

The “Ride” mode is entered via the main screen

1) tap the three dots
2)tap the upper black bar on the screen 5 times
3)go back to the three dots and you’ll have a new “Ride” option. Select and tap quote screen 5 times
4) pin 7433
5) don’t do step 1

you can search “height” in the dashboard.

mine says within 1mm. It isn’t. Not much to accomplish here in these menus to help with our problem.

Here's what I see when I add the ride height options to the dashboard. The numbers are all over the place. Can anyone make sense of this? This was taken after being parked on flat ground for about 30 minutes. I also snapped some pictures on the ride home at various red lights, but I'll spare you all of those.

(And yes, my screen is dusty)

 

[DJG]

Noticed this myself recently, but seems to work itself out with a height change or two and driving. Interesting that it always seems to be front passenger wheel that exhibits it, which makes it seem software based rather than a loose sensor or other hardware issue (which would presumably be more random around all four wheels across different people).

 

[R1Tom]

Noticed this myself recently, but seems to work itself out with a height change or two and driving. Interesting that it always seems to be front passenger wheel that exhibits it, which makes it seem software based rather than a loose sensor or other hardware issue (which would presumably be more random around all four wheels across different people).

I agree. Seems like this one is a simple software fix. But it might require individual vehicle execution with variation. Something seems to vary from vehicle to vehicle and the result is some have lower passenger front corners. You would think some would be higher, but nobody has said that yet to my knowledge.

 

[BCan]

I agree. Seems like this one is a simple software fix. But it might require individual vehicle execution with variation. Something seems to vary from vehicle to vehicle and the result is some have lower passenger front corners. You would think some would be higher, but nobody has said that yet to my knowledge.

What’s weird with mine…the right front pax is always very low after the truck sits for an extended period. The compressor doesn’t run a lot - so I don’t think it’s a leak. It gets better once the truck raises…but right front is always 1/2 to 3/4 inch lower.

the truck after sitting 2+ hours.

 

[CGM55082]

What’s weird with mine…the right front pax is always very low after the truck sits for an extended period. The compressor doesn’t run a lot - so I don’t think it’s a leak. It gets better once the truck raises…but right front is always 1/2 to 3/4 inch lower.

the truck after sitting 2+ hours.

Mine is very similar, but yours seems to be even more pronounced. Is the back passenger side always lower than the back driver's side? The rear of truck is usually closer to level for me, and can fluctuate, but the front passenger is always about 3/4 lower, sometimes more.

One final question: is there any slope to your garage floor (hard to tell from the pic)?

 

[DJG]

I agree. Seems like this one is a simple software fix. But it might require individual vehicle execution with variation. Something seems to vary from vehicle to vehicle and the result is some have lower passenger front corners. You would think some would be higher, but nobody has said that yet to my knowledge.

Well, I guess it depends on if it persists while driving. If it's just randomly lower at times while parked, not sure it matters or I care.

 

[R1Tom]

Agree. Not sure how to figure out if it persists when driving. Seems mine leans but the power of suggestion is strong in the mind... I can't get out and check and see the typical 3/4" difference I see whenever parked.

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